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Ticket Delivery
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Ticket Delivery Basics
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Can I change how my tickets are delivered?
Why can't I access my eTickets?
How do I give someone tickets I booked as a gift?
How do I change my address on my order?
By Post
How do I track my tickets sent by post?
What should I do if I haven’t received my tickets in the post yet?
What should I do if I missed a Royal Mail delivery?
Can I update my address for tickets sent by post?
Why are my tickets being sent by secure post rather than standard post?
Secure Post delivery information
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Print-at-Home
What is Print-at-Home?
How do I print my tickets?
My print-at-home tickets have my name on, but they're a gift.
Can I print more than one copy of my ticket?
Can someone else get in with tickets that have my name on them?
Mobile tickets
How do I find my tickets from The Halls, Wolverhampton Venue App?
How do I add tickets to a digital wallet?
I'm receiving an error when adding my ticket to Google Wallet. What should I do?
My ticket isn't working in my Apple Wallet. What should I do?
Why do my tickets have a moving barcode?
How do I find my tickets from the All Points East app?
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Collecting Your Tickets
Where do I pick up Box Office Collection tickets?
How does Box Office Collection work?
Letter of Authorisation - List of Accepted Venues
Letter of Authorisation
My tickets are on Box Office Collection, but I don’t have my card. What should I do?
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