Ticketmaster

Hi there, how can we help?

Promoted articles

COVID-19 (Coronavirus)

Caring for the safety and well-being of our fans has been and always will be Ticketmaster’s most important priority, especially during challenging times like these. As global health concerns continue to develop, our team is working diligently behind the scenes, coordinating with local authorities in monitoring and assessing overall impact, while actively supporting the artists, teams, festivals and venues you love as they work out how best to proceed with the thousands of events they have on the horizon.

While some events unfortunately have had to be cancelled, we are working with many of our event partners to see how best to reschedule each event for your enjoyment. As you can imagine, this takes time, so we truly appreciate your patience and understanding as we navigate this new territory.

In order to provide you with as much information as we can, we have created a comprehensive information page that will be consistently updated with changes to the status of all impacted events, so feel free to check back often.

As a result of the high volume of cancellations and rescheduled events, we encourage you not to reach out directly with a refund request. The best way to check your event status is through this page.

In the meantime, please see below for more detailed guidance:

For future events that are still scheduled, you’re all set. There’s nothing you need to do. If anything changes, we will contact you with updates.

If your event has been cancelled, there’s also nothing you need to do. We’ll get in touch with you directly with more information.

If your event has been rescheduled, we are working with the event organiser to identify new dates, and we will contact you as soon as we have confirmation and more information this.

Please understand that due to the high volume of enquiries, our Fan Support team is experiencing longer than normal wait times.

For now, we want to thank you for being such a valued part of the live entertainment world. We are working around the clock on solutions and truly apologise for any inconvenience.

At Ticketmaster, our vision is to connect people through the power of live events. What makes these experiences so special is the pure joy we feel from being among a community of like-minded, dedicated fans. We’d like to take a moment to offer our most sincere support to any of our fellow fans, friends and family who have been affected by this virus. We wish everyone the best health and safety during this difficult time, and we look forward to returning to our favourite live events as soon as possible.

Sincerely,

Ticketmaster
Genesis

Genesis have announced an arena tour across the UK at the end of the year 🎸

For more information on ticket dispatch, age restrictions, ticket limits, accessible tickets, booking confirmations & changing your address, continue reading.

Ticket Delivery ✉️
Be aware that the latest to expect tickets is 5 days before the event. Tickets for this event are provided directly by the promoter and may not be printed by Ticketmaster and may not be dispatched until ten days before the event

Age Restrictions 👶

M&S Bank Arena, Liverpool - Ages 14 and over must be accompanied by an adult.

Utilita Arena, Newcastle - Under 14s must be accompanied by an adult over 18.

The O2, London - Under 15s must be accompanied by an adult over 18

First Direct Arena, Leeds - Under 14s must be accompanied by an adult over 18.

Arena Birmingham - Under 14 permitted only if accompanied by an adult over 18 at all times

Ticket Limits ⛔

A max of 4 tickets per person and per household applies. Tickets in excess of 4 will be cancelled.

Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by Ticketmaster at its discretion. This includes orders associated with the same name, e-mail address, billing address, credit card number or other information.

Accessible Tickets ♿️

M&S Bank Arena, Liverpool - 0344 8000 400

Utilita Arena, Newcastle - 0800 988 4440

The O2, London - 0208 463 3359

First Direct Arena, Leeds - 0800 988 4440

Arena Birmingham - 0800 640 5001

Booking Confirmation 👍

Once you've made your booking you will receive your booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive.

**Please make sure that your e-mail address is up to date before making a purchase.**

Changing Address 🏡

When you are booking we need to take the address that your card is registered to for our security checks. However, we can change the address to a non-billing address 72 hours after the booking has been made.
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.
Niall Horan

Niall Horan will be touring the UK in October 2020! ☘

For more information on ticket dispatch, age restrictions, ticket limits, accessible tickets, booking confirmations & changing your address, continue reading.

Ticket Delivery ✉️
Please click here for our up to date delivery information! Be aware that the latest to expect them is 5 days before the event. Tickets for this event are provided directly by the promoter and not printed by Ticketmaster and may not be dispatched until ten days before the event.

Age Restrictions 👶

Motorpoint Arena, Cardiff - Under 14s must be accompanied by an adult over 18.

SSE Arena Wembley, London - Standing - Over 14s only. 14-15 must be accompanied by an adult 18+. Seated - Under 14s must be accompanied by an adult over 18.

The SSE Hydro, Glasgow - Over 14s only in standing area. Under 16s must be accompanied by an adult.

Manchester Arena - Under 14s must be accompanied by an adult over 18. Over 14s only in standing area.

Arena Birmingham - Under 14s must be seated and accompanied by an adult aged 18 or above when attending any show at the venue. 15 & 16 year olds must be with an adult over 18+ if standing.

Ticket Limits ⛔️

All venues except the below are as follows - A max of 4 tickets per person and per household applies. Tickets in excess of 4 will be cancelled.

Manchester Arena - A max of 6 tickets per person and per household applies. Tickets in excess of 6 will be cancelled.

SSE Arena Wembley, London - A max of 4 tickets per person and per household applies for the presale, rising to a max of 8 tickets per person and per household for the general sale. Tickets in excess of this will be cancelled.

Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by Ticketmaster our discretion. This includes orders associated with the same name, e-mail address, billing address, credit card number or other information.

Accessible Tickets ♿️

Motorpoint Arena, Cardiff - 02920 234 509

SSE Arena Wembley, London - 020 8782 5629

The SSE Hydro, Glasgow - 0800 952 0110

Manchester Arena - 0161 950 5229

Arena Birmingham - 0800 640 5001

Booking Confirmation 👍

Once you've made your booking you will receive your booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive.

**Please make sure that your e-mail address is up to date before making a purchase.**

Changing Address 🏡

When you are booking we need to take the address that your card is registered to for our security checks. However, we can change the address to a non-billing address 72 hours after the booking has been made.
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.
The Weeknd

The Weeknd will be touring the UK in October 2020 following the release of his anticipated forthcoming album After Hours! ⭐🕺

For more information on Ticket delivery, age restrictions, ticket limits, accessible tickets, booking confirmations & changing your address, continue reading.

Ticket Delivery ✉️
Please click here for our up to date delivery information! Be aware that the latest to expect them is 5 days before the event. Tickets for this event are provided directly by the promoter and not printed by Ticketmaster and may not be dispatched until ten days before the event.

Age Restrictions 👶

The O2, London: Standing: Ages 16 and over only. Seated: Under 15s must be accompanied by an adult over 18.

Utilita Arena, Newcastle & Manchester Arena: Under 14s must be accompanied by an adult over 18. Over 14s only in standing area.

Arena Birmingham: 14 and under MUST be accompanied by an adult aged 18 or above when attending any show at the venue. 15 & 16+ must be with an adult over 18+ if standing

The SSE Hydro, Glasgow: Over 5s only. Over 14s only in standing area. Under 16s must be accompanied by an adult.

Ticket Limits ⛔

A max of 4 tickets per person and per household applies for the presale, rising to 6 tickets per person and per household for the general sale & the American Express Presale. Tickets in excess of this will be cancelled.

Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by Ticketmaster at its discretion. This includes orders associated with the same name, e-mail address, billing address, credit card number or other information.

Accessible Tickets ♿️

The O2, London - 020 8463 3359

Utilita Arena, Newcastle - 0800 988 4440

Arena, Birmingham - 0800 640 5001

The SSE Hydro, Glasgow - 0800 952 0110

Manchester Arena - 0161 950 5229

Booking Confirmation 👍

Once you've made your booking you will receive your booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive.

**Please make sure that your e-mail address is up to date before making a purchase.**

Changing Address 🏡

When you are booking we need to take the address that your card is registered to for our security checks. However, we can change the address to a non-billing address 72 hours after the booking has been made.
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

I need to plan my trips - when will the gig end? ⌛️

Unfortunately, we won't receive any details regarding the runtime until the sound check has been done, which is usually on the day of the gig.
BTS MAP OF THE SOUL TOUR

BTS has announced that the BTS WORLD TOUR ‘MAP OF THE SOUL TOUR’ will be coming to London this summer.

BTS MAP OF THE SOUL TOUR – EUROPE

GENERAL INFORMATION

BTS will perform at Twickenham Stadium in London on

Friday July 3rd 2020

Saturday July 4th 2020

Tickets for BTS MAP OF THE SOUL TOUR - EUROPE will be on general sale at 08:00 on Friday May 1st 2020 through Ticketmaster.

When will tickets be on sale?

Tickets for BTS MAP OF THE SOUL TOUR - EUROPE will be on General Onsale at 08:00 on Friday May 1st 2020 (local time)

Where will the tickets be available?

https://www.ticketmaster.co.uk/bts-tickets/artist/2110227

Will there be a presale?

There will be a presale opportunity BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Users. The presale will begin 08:00 on Wednesday, April 29th 2020 (local time), 2 days ahead of General Onsale.

For information on how to become a BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP User and getting presale tickets, please read below ‘BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP PRESALE INFORMATION’ section.

What choices of tickets will I have at onsale?

When the onsale first begins, you will be able to select ‘Best Available’ tickets, or tickets within a price range.

When the onsale first begins, you will NOT be able to select specific rows, seats or sections (other than price). This is in order to speed up the process and allow as many fans a chance to access the onsale as possible.

How much are tickets?

Tickets are £180, £150, £120, £75 or £55. Please see the question below for VIP packages information.

Are there VIP Packages?

Yes. VIP Soundcheck packages will be available at VIP Nation, please click here for more information.

Will the ticket options be different during the presale?

The ticket options will be the same as at General Onsale, but access to the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale will give you the first choice of tickets.

How many tickets can I buy?

There is a limit of four(4) tickets per person per country in the presale and six(6) tickets per person per country in the General Onsale. Please note that there will be systemic checks to sort out bots and unauthorized method of purchasing the tickets. If the system detects any unusual action, the tickets may be cancelled without prior notice.

What if I miss out on a ticket?

Please do keep checking back with your ticket provider in case more tickets are released. You can also follow Live Nation UK on socials for news and updates.

What are the Age Restrictions for the Show?

All under 16s have to be accompanied by an adult and babes in arms are strongly discouraged.

BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP PRESALE INFORMATION

BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale will ONLY be open to registered members.

When is the presale?

BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale will begin at 08:00 on Wednesday March 18.(local time)

Where will tickets be available?

https://www.ticketmaster.co.uk/venueartist/434765/2110227

I’m not a member of the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP, how do I join?

Step 1. Download the Weverse app and join BTS Weverse. https://www.weverse.io/

Step 2. Download Weverse Shop and log in with your Weverse account here.

Your Weverse and Weverse Shop account must be the same.

Step 3. Buy and join ARMY MEMBERSHIP on Weverse Shop.

NOTE: Weverse Shop will only accept certain payment methods and does NOT accept EU/UK credit/debit cards. For UK/EU residents, PayPal is likely the easiest payment option, so you should have your PayPal information handy, or set up a PayPal account in advance.

I am a member of the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP. How do I access the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale?

Step 1. Open Weverse Shop > Tap ‘More’ > Tap ‘Events’

Step 2. Apply for ARMY MEMBERSHIP PRESALE on Weverse Shop

Step 3. On the day of presale, get tickets by using your ARMY MEMBERSHIP ORDER NUMBER as an access code at Ticketmaster.

Check out the information on how to apply for ARMY MEMBERSHIP PRESALE under ‘Events’ tap on Weverse Shop first and apply for it. Additional Ticketmaster Verified Fan registration is not required.

By when do I have to sign up for the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP and register for ARMY MEMBER Presale?

Registrations for ARMY MEMBER Presale close on Monday March 16th at 12:00 noon GMT / 13:00 CET, SHARP. You should make sure you register in time to access the presale. Do NOT leave it until the last minute!

How will the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale work?

When BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale begins, you will have to enter your ARMY MEMBERSHIP ORDER NUMBER to buy tickets.

Do NOT share your ARMY MEMBERSHIP ORDER NUMBER with other people. Your order number will only work for ONE ID to purchase the ticket, so if someone else uses your number, you will not be able to.

If I have more than one ARMY MEMBERSHIP ORDER NUMBER, can I register more than once for the Presale?

No. Ticket sales will be checked and purchases made under the same name/with the same card in excess of the ticket limit may result in all tickets being cancelled.

Registering for the presale more than once will not increase your chance to get the ticket. Your ARMY MEMBERSHIP ORDER NUMBER is a unique code and can only be used once.

Can I use the ARMY MEMBERSHIP ORDER NUMBER of my friend, who is not attending the concert?

No. This is not permitted and you could risk invalidating your ARMY MEMBERSHIP and your tickets.

Will I be able to access the BTS GLOBAL OFFICIAL ARMY MEMBERSHIP Presale for more than one show?

Yes. You will be able to purchase up to four(4) tickets in each country.

I already bought tickets through the presale, can I also buy tickets in the General Onsale?

Yes, as long as you do not buy more than four(4) tickets in the presale and six(6) tickets in the General Onsale.

Can I buy tickets for both shows in a country?

Yes, as long as you do not buy more than four(4) tickets total per country.

I bought tickets for the BTS MAP OF THE SOUL TOUR – NORTH AMERICA Verified Fan Presale. Can I register for Europe Presale as well?

Yes, but remember you will need to register specifically for the BTS MAP OF THE SOUL TOUR - EUROPE Presale in the Weverse Shop app.

Is it guaranteed that all BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Users will be able to buy tickets in the presale?

No. Access to tickets will be first come, first served. If the presale tickets sell out, you can try again at the General Onsale.

Will other websites be selling presale tickets?

NO. If you see BTS MAP OF THE SOUL TOUR - EUROPE tickets listed for sale on a website that is not Ticketmaster before March 20th, those are not official BTS MAP OF THE SOUL TOUR - EUROPE tickets.

At Onsale, the ONLY official sites selling official BTS MAP OF THE SOUL TOUR – EUROPE tickets will be Ticketmaster, Live Nation and Twickenham Stadium

If you see tickets on other websites, they are likely resale tickets and we are NOT able to guarantee that they are legitimate.

Accessible Info ♿️

Is there wheelchair seating?

Yes. You can book through our website. There is more information on bookings here.

Will Accessible tickets be available during the presale?

Yes. They will be sold online and displayed alongside the other ticket options.

Can my carer/assistant attend as well?

Free Essential Companion tickets are only available to fans that require them.

Once you have made your accessible booking through us, we will contact you within 72 hours of purchase, requesting proof of disability – you can also submit your accessible information here

Is there wheelchair-friendly public transport access to the stadium?

Twickenham, Whitton and Richmond stations all have lifts, as does Hounslow East tube station. All shuttle buses that run from Richmond and Hounslow East are accessible.

Are mobility scooters permitted in the stadium?

Mobility scooters are allowed on the accessible platforms, but there is no storage for fans arriving at the stadium on scooters who have tickets in general seating, and scooters cannot be taken into seating areas.

Are there tickets suitable for people with Vertigo?

We would recommend pitch sections for Vertigo sufferers.

Will there be accessible toilets?

Yes, there are 72 accessible bathrooms in Twickenham Stadium.

Is there wheelchair-friendly/accessible parking?

Accessible parking is located in the Tesco car park (across the road from the North end of the stadium) with approximately 400 spaces.

How do I book parking?

Customers who book an accessible package on the platforms will get a parking pass included as part of the package. Anyone else who requires accessible parking should create an account on the Twickenham Stadium website and submit a copy of their Blue Badge. Once they have received the Blue Badge they will give their account the privileges required to book blue badge parking online via www.englandrugby.com/tickets

Further information can be found here.

Booking Confirmation 👍

Once you've made your booking you will receive your booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive.

Please make sure that your e-mail address is up to date before making a purchase.

Changing Address 🏡

When you are booking we need to take the address that your card is registered to for our security checks. However, we can change the address to a non-billing address 72 hours after the booking has been made.
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.
Gerry Cinnamon

Gerry Cinnamon will be playing in the UK in 2020 🔥

For more information on ticket dispatch, age restrictions, ticket limits, accessible tickets, booking confirmations & changing your address, continue reading.

For more info on Gerry Cinnamon's Hampden Park show in 2020, click here.

Important Information ⚠️
The name of the lead booker will be printed on each ticket. The lead booker must be in attendance with their matching ID, checks will be made on entry. This ticket will IMMEDIATELY BECOME INVALID if resold OR OFFERED FOR SALE unless the sale is through an Artist's approved face-value resale partner such as Ticketmaster Ticket Exchange. Reselling a ticket makes it void and the ticketholder may be refused entry.

Ticket Delivery ✉️
Please click here for our up to date delivery information! Be aware that the latest to expect them is 5 days before the event. Tickets for this event are provided directly by the promoter and not printed by Ticketmaster and may not be dispatched until ten days before the event.

Age Restrictions 👶

Resorts World Arena, Birmingham - Under 14s must be accompanied by an adult / Standing 14+ (14-15 accompanied by an adult)

Cardiff Castle - Over 14s only. Under 18s must be accompanied by an adult over 18.

Brighton Centre - Under 14s must be accompanied by an adult / Standing 14+

FlyDSA Arena, Sheffield - Under 14s must be accompanied by an adult / Standing 16+

Alexandra Palace, London - 14+ / Under 16s must be accompanied by an adult

Manchester Arena - Under 14s must be accompanied by an adult / Standing 14+

Ticket Limits ⛔

A max of 4 tickets per person and per household applies. Tickets in excess of 4 will be cancelled.

Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by Ticketmaster at its discretion. This includes orders associated with the same name, e-mail address, billing address, credit card number or other information.

Accessible Tickets ♿️

Resorts World Arena, Birmingham - 0800 640 5001

Cardiff Castle - If you'd like Accessible tickets please click here.

Brighton Centre - 01273 292 695

FlyDSA Arena, Sheffield - 0114 256 5593

Alexandra Palace, London - 020 8365 2121

Manchester Arena - 0161 950 5229

Booking Confirmation 👍

Once you've made your booking you will receive your booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive.

**Please make sure that your e-mail address is up to date before making a purchase.**

Changing Address 🏡

When you are booking we need to take the address that your card is registered to for our security checks. However, we can change the address to a non-billing address 72 hours after the booking has been made.
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

I need to plan my trips - when will the gig end? ⌛️

Unfortunately, we won't receive any details regarding the runtime until the sound check has been done, which is usually on the day of the gig.

For further ticket info, please click here.

Can't find what you're looking for? Contact us by clicking here.
Little Mix

Little Mix have announced huge outdoor shows across the UK, taking place in June and July 2020 😍

The dates include stadiums, county grounds, open-air theatres, and festival appearances – including Lytham Festival and London’s BST Hyde Park in July 2020.

For more information on ticket dispatch, age restrictions, ticket limits, accessible tickets, booking confirmations & changing your address, continue reading.

Ticket Delivery ✉️
Please click here for our up to date delivery information! Be aware that the latest to expect them is 5 days before the event. Tickets for this event are provided directly by the promoter and not printed by Ticketmaster and may not be dispatched until ten days before the event

Standing Info 👫

Please Note: Flat floor not suitable for smaller patrons as audience members are standing and will dance at these performances, if you have any concerns that this may obstruct your view or the view of a member of your party, we would advise you to book tickets in the tiered blocks.

Age Restrictions 👶

All venues except the below are as follows - 16 and under must be accompanied by an adult over 18. No Under 5's allowed on the pitch.

Falkirk Stadium - No persons under 5 permitted. Persons aged between 5-15 years old must be accompanied by an adult 18 or over (1 adult minimum per 4 persons aged between 5-15 years old).

Weston Homes Stadium, Peterborough - Ages 5 and over only. Under 14s must be accompanied by an adult over 18. Under 14's must be accompanied by an adult. We cannot issue refunds to Under 14's who are not accompanied by an adult

BST Hyde Park, London - Anyone under 16 must be accompanied by a parent or guardian (18 or over). Children under the age of 2 will be admitted free of charge and do not need a ticket. All children aged 2 and over must have their own ticket.

Lytham Festival - Under 16s must be accompanied by an adult aged 18 and over who has their own ticket.

Kingsholm Stadium, Gloucester - Under 16s must be accompanied by an adult over 18.

Holkham Hall, Wells-Next-The-Sea - Under 14s must be accompanied by an adult 18+, babes in arms go free.

Bitts Park, Carlisle - Under 14s must be accompanied by an adult 18+, babes in arms go free.

Ayr Racecourse - Under 14s must be accompanied by an adult 18+, babes in arms go free.

Hazlehead Park, Aberdeen - No persons under 5 permitted. Persons aged between 5-15 years old must be accompanied by an adult 18 or over (1 adult minimum per 4 persons aged between 5-15 years old).

Colchester Community Stadium - Ages 5 and over only. Under 14s must be accompanied by an adult over 18. Under 14's must be accompanied by an adult. We cannot issue refunds to Under 14's who are not accompanied by an adult

South of England Showground, Ardingly - Under 14s must be accompanied by an adult 18+, babes in arms go free.

Ticket Limits ⛔

All dates accept BST Hyde Park & Gloucester - A max of 8 tickets per person and per household applies. Tickets in excess of 8 will be cancelled.

BST Hyde Park - A max of 6 tickets per person applies. Tickets in excess of 6 will be cancelled.

Gloucester - A max of 10 tickets per person and per household applies. Tickets in excess of 10 will be cancelled

Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by Ticketmaster at its discretion. This includes orders associated with the same name, e-mail address, billing address, credit card number or other information.

Accessible Tickets ♿️

Ticketmaster will be processing all venues apart from the below online & over the phone via 0800 988 4440:

For Kingsholm Stadium, Gloucester, please call 01452 872289.

For BST Hyde Park London, please call the dedicated BST phone line on: 0844 824 0300

For Stadiwm Zip World, Colwyn Bay, there will be an Accessible Viewing Area at the event; limited spaces are available, tickets are available through Venue Cymru, by calling them on 01492 872000. Requests will be processed on a first come first served basis.

Booking Confirmation 👍

Once you've made your booking you will receive your booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive.

**Please make sure that your e-mail address is up to date before making a purchase.**

Changing Address 🏡

When you are booking we need to take the address that your card is registered to for our security checks. However, we can change the address to a non-billing address 72 hours after the booking has been made.
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

I need to plan my trips - when will the gig end? ⌛️

Unfortunately, we won't receive any details regarding the runtime until the sound check has been done, which is usually on the day of the gig.
Event Status Updates

This page should redirect to

https://help.ticketmaster.co.uk/hc/en-us/articles/360006915018-Event-Status-Updates
Reading & Leeds

Liam Gallagher is the first name to be announced for Reading and Leeds Festival 2020! 🙌

Reading and Leeds Festival will take place from 28 – 30 August 2020 at Richfield Avenue and Bramham Park respectively.

To keep up to date with the latest news and line-up announcements, view camping options and more head over to our Reading & Leeds Festival portal

For more information on ticket dispatch, deposits, age restrictions, ticket limits, accessible tickets, booking confirmations, changing your address and more, continue reading.

Ticket Delivery ✉️
Please click here for our up to date delivery information! Be aware that the latest to expect them is 5 days before the event. Tickets for this event are provided directly by the promoter and not printed by Ticketmaster and may not be dispatched until ten days before the event.

Instalment Payments 💳
For more info about Instalment Payments, including all the payment dates, click here for Leeds, or for click here for Reading.

Age Restrictions 👶

Reading - No unaccompanied under 16s are allowed on site.

All Under 16's must be accompanied by a paying adult ticket holder (aged over 18.)

This adult must remain on site throughout the whole weekend as the guardian of the under 16-year-old.

Under 13's (12 years and under) are admitted free but must be accompanied by a paying ticket-holder over 18 at all times.

Wristbands, to write a mobile number on for children 12 and under in case they get lost or separated from their guardian, will be available from the wristband exchanges, arena entrances & welfare points on request.

We do not accept any parental or supervisory duty of care or liability for any under 18s on site.

Leeds - No unaccompanied under 16s allowed on site.

Under 13s (12 years and under) are admitted free, but must be accompanied by a paying ticket holder (18 years +) at all times.

Accessible Tickets ♿️

Please buy your festival ticket first. (Please note we do not have a separate Accessible Ticket)

You will then need to apply for access to Disabled Access facilities and/or a complimentary PA ticket by completing the Access Requirements Application form.

If you require a Personal Assistant to attend with you DO NOT buy a ticket for your Personal Assistant.

You apply for this via the Access Requirements Application form.

Only buy a ticket for the Access Customer and any friends and family attending.

Any queries regarding the registration process, please click here for Reading or click here for Leeds.

Booking Confirmation 👍

Once you've made your booking you will receive your booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive.

**Please make sure that your e-mail address is up to date before making a purchase.**

Changing Address 🏡

When you are booking we need to take the address that your card is registered to for our security checks. However, we can change the address to a non-billing address 72 hours after the booking has been made.
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

Line Up 🎵

For full line-up information please click here for Reading or click here for Leeds.

How does the early entry pass work? 😎

An Early Entry pass gives you access to the campsites from 14:00 for Leeds Festival and 18:00 for Reading Festival on Wednesday 26th August to set up your campsite for the weekend. These are only valid with full weekend tickets.

Refresh Retreat Packages 🚿

Order online and arrive onsite with your voucher/e-ticket and some ID. The Refresh Retreat team will exchange your voucher/e-ticket, and issue you with a wristband.

If you've purchased the package for someone else, they will need their voucher/e-ticket, their own ID that doesn’t match the booking name plus a Letter of Authorisation from the booker, more info can be found here
Tutankhamun

The TUTANKHAMUN: Treasures of the Golden Pharaoh exhibition is set to open at London’s Saatchi Gallery on 2 November 2019, now booking until 3 May 2020. 🏺

The exhibition marks the final opportunity to see the artifacts in person before they return to Egypt for good, and celebrates 100 years since the discovery of the King’s tomb. Following the end of the exhibition in May 2020, the items will move to the Grand Egyptian Museum in Cairo.

Visitors to the London exhibition will first be able to view over 150 pieces from the tomb, more than have ever before traveled outside of Egypt.

For more information on ticket dispatch, age restrictions, accessible tickets, booking confirmations, changing your address and further FAQs, continue reading.

Ticket Delivery ✉️
Please click here for our up to date delivery information! Be aware that the latest to expect them is 5 days before the event. Tickets for this event are provided directly by the promoter and not printed by Ticketmaster and may not be dispatched until ten days before the event.

Age Restrictions 👶

There is no minimum age, but children aged 12 and under must be accompanied by an adult. Under 3s go free.

Accessible Tickets ♿️

Accessible online procedure for both Wheelchair/Mobility Access ticketing:

• Change 'Ticket Quantity' to 1 Accessible ticket

• Then add the 1 Free Companion ticket (the Free Companion ticket, must be added along with the paid Accessible ticket).

By purchasing an Accessible ticket you confirm that you or a member of your party require Accessible tickets. Proof of disability, Personal Independence Payment, Disability Living Allowance Carers/Attendance Allowance/Nimbus Access Credibility Card must be shown on arrival.

Additional Accessible Information: ♿️

• Assisted or ramp access is available at the Gallery's main entrance.

• All floors have lifts and there is level access between the galleries on each floor.

• Wheelchairs are available and can be reserved upon request by telephoning 0207 811 3085 (subject to availability).

•There are two blue badge disabled parking bays to the rear of the Gallery which can be accessed via Turk's Row off Lower Sloane Street. Booking well in advance is essential. To reserve a disabled parking bay, telephone 0207 811 3085.

•Please note that you will need to check-in large rucksacks and bags with the Gallery's cloakroom on arrival.

Group Bookings 😎

Group rates starting from £12 are also available on request. Book tickets for your group by contacting our Groups team via email groups@ticketmaster.co.uk

Affordable school rates are available for pupils who are aged 18 or under. Book tickets for your School by contacting our Groups team via email education@ticketmaster.co.uk

All bookings are subject to a 10% service charge per ticket.

Peak times are Saturdays, Sundays and during the school holidays (Group rates are not available during these times).

Booking Confirmation 👍

Once you've made your booking you will receive your booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive.

**Please make sure that your e-mail address is up to date before making a purchase.**

Changing Address 🏡

When you are booking we need to take the address that your card is registered to for our security checks. However, we can change the address to a non-billing address 72 hours after the booking has been made.
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

FAQS ❓

What time does the exhibition open and close? 🕧

Monday – Wednesday & Sunday: 9.00am – last entry 5.30pm
Thursday, Friday and Saturday: 9.00am – last entry 8.30pm

What time should I arrive?  ⏰

Please arrive promptly at the time displayed on your ticket.

It may take up to 30 minutes to pass through security and enter the exhibition.

How big is the exhibition? 👀

TUTANKHAMUN: Treasures of the Golden Pharaoh world tour features more than 150 original artefacts from Tutankhamun’s tomb, with 60 on their first journey outside Egypt.

How long does it take to get through the exhibition? 🏃‍♀️

The tour is self-guided so you may spend as much time as you like enjoying the exhibition. The average length of stay is about 2 hours (30 mins to enter and between 60 - 90 minutes in the exhibition).

Is there a clockroom? 👜

There is a small clockroom for small bags and coats (we cannot accept suitcases of any size).

Please check the weather before your visit and prepare accordingly. Due to the popularity of the exhibition you may be outside in a line before entry.

Can I bring my camera to the exhibition? 📷

Works may be photographed for personal or private use only. Due to the delicate nature of the artefacts, flash photography is not permitted.

Filming is not permitted

Can I bring my child’s buggy? 👼

We strongly advise that you do not bring a buggy as you will not be able to take it into the exhibition space.

Are audio guides available? 🔊

Audio guides are available to purchase for £5 in advance or £6 on the day. They are available in 4 languages: English, French, Mandarin and Spanish.

Will I be able to see Tutankhamun’s funerary mask? 🤔

The Funerary Mask is at its home at the Egyptian Museum in Cairo and will eventually go on view with the entire Tutankhamun collection at the forthcoming Grand Egyptian Museum. It is a very popular object that traveled in the 1970s and many people have fond memories of it. Because it is such an iconic world treasure, the Egyptian government has decided it will never travel again so that it can remain for posterity.

Are there places to sit and rest at the exhibition? 🛋

Yes, there will be benches positioned at different stages of the exhibition so visitors can take a break.

There will also be a cafe opening after 7th November within the exhibition.

Are pets allowed in the exhibition? 🐕

Only guide dogs are permitted.

Directions & Parking 🚗

Nearest tube: SLOANE SQUARE UNDERGROUND

The gallery is 3-4 minutes walk from Sloane Square Underground

(District and Circle lines) and 10-12 minutes' walk from Victoria

(Victoria, District & Circle lines).

Nearest rail: VICTORIA STATION


Parking: Whitelands House Car Park

Whiteland House

Cheltenham Terrace

London

SW3 4QX

Buses: 11,19,22,49,211,319 (King's Road)

11,137,211 (Lower Sloane Street)

Venue Address: Duke Of York's HQ, King's Rd, London SW3 4RY
Hamilton

West End phenomenon Hamilton has now extended its run into 2020, confirming a new booking period with bookings open until 20th June 2020.

Tickets will now be posted, so just bring your tickets for entry.

Tickets can be passed on as a gift.

As this is a new system, your order won't show in your Ticketmaster account online, however you will receive an email confirmation once your booking has processed.

Please note: All tickets purchased on or after Monday 11 November 2019, for performances on or after Monday 2 December 2019 are non-refundable.

Ticket Delivery

Tickets will be posted to UK addresses one week before the show. Tickets will not be posted overseas but can be collected from the box office on the day of the performance from 90 minutes ahead of the show.

Accessible Tickets

For accessible bookings please visit Delmont Mackintosh Theatres access information here.

Age Restrictions

Since HAMILTON contains some strong language, the show is appropriate for ages 10+. Children under 4 are not permitted into the theatre. Children under 16 years old must be accompanied by an adult. They may not sit on their own within the auditorium. If children do have separate seats you could be refused entry.

How long is the show?

HAMILTON runs 2 hours 45 minutes including one 15-minute interval.

Performance times start at 19:30 from Monday to Saturday with an additional show on Thursdays and Saturday at 14:30.

My seats are in the Royal Circle – where is this?

The Royal Circle is the first tier of seating above the Stalls – this was originally called the Dress Circle. If you’d like to take a look at a seat map, you can do this on our website here.

Got a query about your order?

Find more info here!
All events