Skip to main content
English (US)
Browse Events
Music
Sport
Arts, Theatre & Comedy
Family & Attractions
Back to Ticketmaster Main Site
Gift Cards
Sell
Help Center
My Account
Language
English (US)
My Account
Music
Sports
Arts and Theatre
Family
Gift Card
Sell
Back to Ticketmaster Main Site
Ticketmaster Help
My Tickets
My Tickets
How to manage your bookings
Ticket Basics
How do I find my ticket barcode?
My tickets are in The OVO Arena, Wembley app, what does this mean?
My tickets are in The O2 Venue App, what does this mean?
What are lead booker events?
How do I contact Fan Support about an overseas booking?
I booked over the phone. Why isn't my booking showing on my online account?
See all 16 articles
Lost tickets
What should I do if my tickets were lost, stolen or damaged?
Insurance
How do I cancel my ticket insurance?
Can I buy insurance for my tickets?
How do I file a claim on my Allianz insurance?
Ticketmaster Theatre
Ticketmaster Theatre: Everything you need to know
What is Ticketmaster Theatre?
How do I update the address on my Ticketmaster Theatre order?
How do I get a refund if I paid for my Ticketmaster Theatre event with a gift card?
My Ticketmaster Theatre show was cancelled. Can I exchange my tickets for a different performance?
Onsales
What is the Ticketmaster Smart Queue?
Where can I buy tickets?
Why do tickets sell out quickly?
Tips, hints or advice for booking tickets
What are Official Platinum Tickets?
What does Tickets not currently available from Ticketmaster mean?
See all 10 articles
Other
Troubleshooter - having problems accessing parts of our site?
Are there any age restrictions on events?
Why have my tickets been released while I'm trying to book?
Ticketmaster Offers - Everything you need to know!
Do you accept SOLT Tokens?
How do I find out if concessions are available for my event?
Need More Help?
Contact us