Generally, only the cardholder can pick up your tickets. However, some venues will allow someone else to collect the tickets if they provide their photo ID and a Letter of Authorisation from you.
Complete and print out the Letter of Authorisation template.
Review the list below to see if your event’s venue accepts a Letter of Authorisation.
| Venue Name |
|---|
| 100 Club |
| Abbey Road Film Studios |
| Abbey Theatre |
| Aberdeen Exhibition Centre (AECC) |
| Aberdeen Music Hall |
| Aberdeen Performance Centre |
| Adelphi Theatre |
| AECC Oil and Gas Arena |
| Afan Lido, Port Talbot |
| Ageas Bowl |
| Aintree Pavilion |
| Aintree Racecourse |
| Ainwick Castle |
| AJ Bell Stadium |
| Alban Arena, St. Albans |
| Royal Albert Hall, London |
| Albert Hall, Manchester |
| Albery Theatre |
| Aldwych Theatre |
| Alex James' Farm |
| Alexandra Palace, London |
| Alexandra Stadium |
| New Alexandra Theatre, Birmingham |
| Alhambra Theatre |
| Allianz Park |
| Almeida Theatre |
| Alton Towers |
| The Ambassadors Theatre |
| American Express Community Stadium |
| Anson Rooms, Bristol |
| The Anvil, Basingstoke |
| Apollo Theatre (Shaftesbury Avenue) |
| Apollo Victoria Theatre |
| The Arches, Argyll Street, Glasgow |
| Arsenal |
| Arts Club Liverpool |
| Arts School, Glasgow |
| Art Gallery, Wolverhampton |
| Arts Theatre |
| Arundel Castle |
| Assembley Hall, Tunbridge Wells |
| Assembly Rooms, Derby |
| Aston Villa |
| Aviva Athletics |
| Aylesbury Waterhouse |
| Ayr Racecourse |
| Barbican Centre |
| Barbican Hall |
| Barfly Birmingham |
| Barfly Camden |
| Barfly Cardiff |
| Barfly Liverpool |
| Barrowlands, Glasgow |
| Basingstoke Anvil |
| Baths Hall, Scunthorpe |
| Battersea Evolution |
| Battersea Power Station |
| Beating Retreat (Horseguards Parade at Whitehall) |
| Beck Theatre |
| Bedworth Civic Hall |
| Bellahouston Park, Glasgow |
| Bestival |
| Big Top Arena, Liverpool |
| Billinham Forum |
| The Birch Theatre |
| Birkdale Golf Club (provided the collector has photo ID) |
| Birmingham Ballroom |
| Birmingham Hippodrome |
| Birmingham ICC |
| Birmingham Symphony Hall |
| Black Isle Showground |
| Blackpool Empress Ballroom Winter Gardens |
| Blackpool Opera House |
| Blackpool Tower |
| Blackpool North Pier Theatre |
| Blenheim Palace, Oxford |
| Blickling Hall |
| Bloomsbury Theatre |
| Bodega Social Nottingham |
| Bolton Arena |
| The Bongo Club |
| Bonus Arena Hull |
| Bord Gais Energy Theatre |
| Borde Hill Garden |
| Borderline |
| Bournemouth International Centre (BIC) |
| Bournemouth Pavilion |
| Bournemouth Solent Hall |
| Bournemouth Sports Club |
| Bradford St George's Hall |
| Braehead Arena |
| Brentwood Centre |
| Brewery Field |
| Bridgewater Hall |
| Bridlington Spa |
| Brighton Audio |
| Brighton Centre |
| Bristol Anson Rooms |
| Bristol Beacon |
| Bristol Hippodrome |
| Bristol Louisiana |
| Bristol Trinity |
| The Britannia |
| British Museum |
| O2 Brixton Academy |
| The Brook |
| Brunton Park |
| B2Net Stadium |
| The Bubble (at the O2) |
| Bush Hall, London |
| Butterworth Hall, Warwick Uni |
| Cabaret Voltaire Edinburgh |
| Cadogan Hall |
| Caird Hall, Dundee |
| Calderstone Park |
| Cambridge Theatre |
| Campbell Park |
| Motorpoint Arena Nottingham |
| Cardiff, The Great Hall |
| Cardiff Motorpoint Arena |
| Cardiff St. David's Hall |
| Cardiff University Students' Union |
| Carlisle Racecourse |
| Carlisle Sands Centre |
| Carlisle United Football Club |
| Carrow Road, Norwich |
| Cathouse, Glasgow |
| Cawdor Castle |
| Celtic Park |
| Central Pier Showbar |
| Centre Square, Middlesbrough |
| Charing Cross Theatre, London |
| Cheltenham Racecourse (provided the collector has photo ID) |
| Cheltenham Town Hall |
| Chester Racecourse |
| Civic Hall, Bedworth |
| Clapham Common |
| Clapham Grand |
| Clarence House |
| Classic Grand, Glasgow |
| Cliffs Pavilion, Southend |
| Clune Farm, Loch Ness |
| Clyde Auditorium |
| Cockpit, Leeds |
| Cofton Park, Birmingham |
| Colston Hall, Bristol |
| Comedy Store, Manchester |
| Co-op Live, Manchester |
| Copper Box Arena |
| Copper Pot |
| Corn Exchange, Kings Lynn |
| Corn Exchange, Exeter |
| The Coronet, London |
| Coventry Skydome |
| Craven Cottage (Fulham FC) |
| Cream, Liverpool (as long as the person collecting has photo ID) |
| Creamfields (as long as the person collecting has photo ID) |
| The Cresset, Peterborough |
| Criterion Theatre |
| Croydon Fairfield Halls |
| Crypt, Middlesbrough |
| Crystal Palace - Aviva Athletics |
| Cottesloe Theatre |
| Daresbury Estate, Halton (as long as the person collecting has photo ID) |
| Darwen Library Theatre |
| De Montford Hall, Leicester (Not accepted for duplicated tickets) |
| Deaf Institute Manchester |
| Delamere Forest |
| Derby Arena |
| Derby Assembly Rooms |
| Derngate Northampton |
| Dingwalls, Camden |
| Dominion Theatre |
| Doncaster Dome |
| Doncaster Racecourse |
| Download Festival |
| Duchess Theatre |
| Dudley Town Hall |
| Duke Of York's Theatre, London |
| Earls Court, London (Please note, Earls Court will NOT accept Letters of Authorisation for the Brit Awards) |
| Easter Road, Edinburgh |
| Eden Court Theatre |
| Edgbaston (Warwickshire County Cricket Club) |
| Edinburgh Castle Esplanade |
| Edinburgh Corn Exchange |
| Edinburgh Festival Theatre (MUST have the reference and be able to confirm the name and details of the person who made the booking) |
| Edinburgh Liquid Room |
| Edinburgh Picture House |
| Edinburgh Playhouse |
| Eirias Stadium |
| Electric Brixton |
| Elland Road |
| Emirates Old Trafford (Lancashire CCC) |
| Emirates Stadium, London |
| Emirates Stadium, Glasgow |
| Etihad Stadium |
| Eventim Apollo |
| Everton FC (Goodison Park) |
| Evolution Festival |
| Evolution Festival |
| Excel, London |
| Exeter Corn Exchange |
| Express Ballroom |
| Fabric |
| Fairfield Halls, Croyden |
| Falkirk Stadium |
| Fat Sams, Dundee |
| Fearneham Hall |
| Fifty Three Degrees, Preston |
| Finsburys Park, London |
| First Direct Arena, Leeds |
| Five Lakes Arena |
| Floral Pavilion Theatre |
| Flying Scotsman |
| Forum Malvern |
| Franklin's Gardens |
| Fratton Park |
| Fulham Palace |
| Garage, Aberdeen |
| Garage, Glasgow |
| Garage, London |
| Garrick Theatre |
| Gaynes Park Estate |
| Resorts World Arena, Birmingham |
| Gielgud Theatre |
| Glasgow Barrowlands |
| Glasgow Garage |
| Glasgow Green (From the Charlotte Street Entrance Box Office) |
| Glasgow Royal Concert Hall |
| Glasgow Theatre Royal |
| G Live, Guildford |
| Glee Club (all locations) |
| Global Gathering |
| Gloucester Country Cricket Club |
| Goldsmiths Student Union |
| Goodison Park (Everton FC) |
| Gorilla, Manchester |
| Grand Opera House, York |
| Grand Hall Kilmanock |
| Grand Theatre, Leeds |
| Grand Theatre, Blackpool |
| Great Hall, Cardiff |
| Greenhouse Meadow Shrewsbury |
| Greenock Town Hall |
| Greenwich Peninsula Grandstand |
| Grimsby Auditorium |
| Guild of Students Liverpool |
| Guildford Civic Hall |
| Hackney Empire |
| Hamilton Park Racecourse |
| Hammersmith Apollo |
| Hampden Park/Hampden Stadium |
| Harewood House |
| Harold Pinter Theatre |
| Hawth Theatre |
| Haydock Park Racecourse |
| Harrogate International Centre |
| Headingly Cricket Ground |
| Heaton Park, Manchester |
| Heaven |
| Henham Park |
| Her Majesty's Theatre (Only accepted for Phantom of the Opera) |
| Highfield Road (Coventry FC) |
| Highland Military Tattoo |
| Hippodrome Theatre Birmingham |
| His Majesty's Theatre |
| Home Park Stadium, Plymouth |
| Hop Farm (for Hop Farm Festival) |
| Hopetoun House |
| Horse Guards Parade (for Beating Retreat at White Hall) |
| Hospital Gallery |
| Houses of Parliament |
| Hove Centre |
| Hove County Cricket Ground |
| Holmfirth Picturedrome |
| Hull City Hall |
| Hull New Theatre |
| Hull University |
| Hurlingham Park |
| Ibrox Stadium |
| ICC Birmingham |
| O2 Institute Birmingham |
| Ipswich Regent Theatre |
| Ironworks, Inverness |
| Isle of Wight Festival |
| Islington Assembly Hall |
| Journal Tyne Theatre (now the Tyne Theatre) |
| The Junction, Cambridge |
| Keepmoat Stadium |
| Kelvin Hall ISA, Glasgow |
| Kempton Park Racecourse |
| Kendal Calling |
| Kendal Leisure Centre |
| Kensington Palace |
| Kenwood House |
| Kew Gardens |
| Kilmarnock Football Club |
| King George's Hall, Blackburn |
| King Power Stadium |
| King Tut’s Wah Wah Hut |
| King's College London (KCLSU) |
| Kings Cross Theatre |
| King's Lynn, Corn Exchange |
| Kings Theatre, Edinburgh |
| Kings Theatre, Glasgow |
| Kings Theatre, Southsea |
| Kingsholm Stadium |
| Kingston Communication Stadium, Hull |
| Knebworth Park (NB. the person collecting the ticket must have ID) |
| Koko, London |
| Lambeth Palace Library |
| Lancashire CCC (Old Trafford Cricket Ground) |
| Latitude Festival |
| Leadmill, Sheffield |
| Leas Cliff Hall, Folkestone |
| Lee Valley Velopark |
| Leeds Beckett Student Union |
| Leeds City Varieties |
| Leeds Cockpit |
| Leeds First Direct Arena |
| Leeds Grand Theatre |
| Leeds Met Student Union |
| Leeds Town Hall |
| Leeds University |
| Leicester De Montfort Hall |
| Leicester Square Theatre |
| Leigh Sports Villiage |
| The Lemon Tree |
| Liberty Stadium |
| Library, Birmingham |
| Lighthouse, Poole |
| Lincoln Engine Shed |
| Lincoln Showground |
| Liquid Room, Edinburgh |
| Liverpool Arts Club |
| Liverpool Empire |
| Liverpool Guild of Students |
| Liverpool Mountford Hall |
| Liverpool ONE |
| Liverpool Olympia |
| Liverpool Philharmonic Hall |
| Liverpool Eric's |
| Liverpool University |
| Llandudno Venue Cymru |
| Lock 17 |
| Loftus Road Stadium |
| London Coliseum |
| London KCLSU (King's College London Students' Union) |
| London Oslo |
| London Palladium |
| London Pavilion |
| London Road Stadium |
| London Roundhouse |
| London Supperclub |
| London Underworld |
| London Wonderground |
| Longleat |
| Lowry |
| Ludlow Castle |
| Lyceum Theatre |
| Lytham Festival |
| Lyttleton Theatre |
| Lyric Theatre |
| Madejski Stadium |
| Magnum Main Hall |
| Maidstone Leisure Centre |
| Mallory Park |
| Manchester Academy (1, 2, 3 & Club Academy) |
| Manchester Apollo |
| Manchester Cathedral |
| Manchester Central (formerly G-Mex) |
| Manchester Palace Theatre |
| Manchester Ritz |
| Manchester United Museum |
| Manchester Velodrome |
| Margate Winter Gardens |
| Matter, within O2 complex |
| Mayflower Theatre |
| The Meadows, Edinburgh |
| Meadowbank Stadium, Edinburgh |
| Mercure Royal Hotel, Hull |
| Mercedes Benz World |
| Metro Club |
| Middlesbrough Town Hall |
| Milllennium Centre, Wales |
| Millennium Music Hall |
| Millennium Square, Leeds |
| Milton Keynes National Bowl |
| Milton Keynes Theatre |
| Moscow State Circus |
| Motorpoint Arena Cardiff |
| Motorpoint Arena Nottingham |
| Mountford Hall Liverpool |
| Murrayfield Stadium (NOT FOR HEINEKEN CUP) |
| Museum of London |
| Nation, Liverpool (MUST bring valid ID as well as LOA) |
| National Arboretum |
| National Bowl, Milton Keynes |
| National Cycling Centre |
| National Gallery, Trafalgar Square (NOT National Portrait Gallery) |
| National Ice Centre, Nottingham |
| National Stadium, Hampden Park, Glasgow |
| Natural History Museum Ice Rink |
| Neptune Theatre |
| New Alexandra Theatre, Birmingham |
| New London Theatre |
| New Theatre Hull |
| New Theatre Oxford |
| New Wimbledon Theatre |
| New Wimbledon Studio |
| Newbury Racecourse |
| Newcastle Tyne Theatre |
| Newmarket Racecourse |
| Newport Centre |
| New Victoria Theatre |
| NIA Birmingham |
| Nice n' Sleazy, Glasgow |
| Night and Day Cafe, Manchester |
| Noel Coward Theatre |
| Norfolk Showground |
| Northamptonshire County Cricket Ground |
| North Pier Theatre, Blackpool |
| Northern Echo Arena Darlington |
| Norwich Waterfront Hall |
| Norwich Theatre Royal |
| Norwich UEA |
| Nottingham Arena Motorpoint |
| Nottingham Rescue Rooms |
| Nottingham Rock City |
| Nottingham Royal Centre |
| Nottingham Royal Concert Hall |
| Nottingham Tennis Centre |
| Novello Theatre |
| O2 Academy Birmingham |
| O2 Academy Bournemouth |
| O2 Academy Bristol |
| O2 Academy Brixton |
| O2 Academy Edinburgh |
| O2 Academy Glasgow |
| O2 Academy Islington |
| O2 Academy Leeds (Must be signed) |
| O2 Academy Leicester |
| O2 Academy Liverpool |
| O2 Academy Oxford |
| O2 Academy2 Oxford |
| O2 Academy Sheffield |
| O2 Apollo Manchester |
| O2 City Hall, Newcastle |
| O2 Forum Kentish Town |
| O2 Institute1 Birmingham |
| O2 Institute2 Birmingham |
| O2 Institute3 Birmingham |
| O2 Ritz Manchester |
| O2 Shepherds Bush Empire |
| O2 Victoria Warehouse |
| Octagon, Sheffield |
| Old Course, St Andrews |
| Old Fire Station |
| Old Fruit Market, Glasgow |
| Old Rep Theatre |
| Old Royal Naval College |
| Old Trafford |
| Old Trafford Cricket Ground (Lancashire CCC) |
| Olivier Theatre |
| Olympia, London (not accepted for duplicate tickets) |
| Olympic Park |
| Opera House, Manchester |
| Oran Mor, Glasgow |
| Orchard Theatre, Dartford |
| Ormsby Hall (a full LOA and ID must be provided) |
| Osbourne House |
| Oval (SCCC) |
| OVO Hydro |
| Paisley Abbey |
| Palace Green Library |
| Palace, Newark |
| Palace Theatre, Manchester |
| Palace Theatre, London |
| Palace Theatre, Southend |
| Park Inn, Aberdeen |
| Parklife Festival |
| Parr Hall, Warrington |
| P & J Arena |
| Peacock Theatre |
| Perth Concert Hall |
| Peterborough Arena |
| Phoenix Theatre |
| Piccadilly Theatre |
| Pickaquoy Centre, Orkney |
| Picture House, Edinburgh |
| Picturedrome |
| Pink Pavilion, The Works |
| Playhouse, Edinburgh |
| Playhouse, Whitley Bay |
| Playhouse Theatre, London |
| Plymouth Home Park Stadium |
| Plymouth Pavilions |
| Point Theatre |
| Portman Road, Ipswich |
| Portsmouth Guildhall |
| Portsmouth Pyramid Centre |
| Potterrow, Edinburgh |
| Powderham Castle |
| Preston 53 Degrees |
| Preston Guildhall |
| Pride Park Stadium (Derby County FC) |
| Prince Edward Theatre |
| Prince of Wales Theatre |
| Princes Hall, Aldershot |
| Princess Theatre, Torquay |
| Principality Stadium |
| Proact Stadium |
| Project Zoo |
| Pyramid, Warrington |
| Queen Margaret Union |
| Queens Club, London |
| Queens Hall, Dunoon |
| Queens Hall, Edinburgh |
| Queens Theatre |
| QMU |
| Rally of Scotland (Various venues) |
| Rescue Rooms, Nottingham |
| Regent Theatre, Stoke on Trent |
| Relentless Garage |
| Richmond Theatre |
| Ricoh Arena |
| Riverside Park, Newark |
| Rock City, Nottingham |
| Rockingham |
| Ross Bandstand, Edinburgh |
| Roundhouse, London |
| Royal Albert Hall, London |
| Royal Birkdale Golf Club (provided the collector has photo ID) |
| Royal Chelsea Hospital |
| Royal Court, Liverpool |
| Royal Festival Hall, South Bank |
| Royal Highland Centre |
| Royal Lytham and St Annes |
| Royal Opera House |
| Royal Pavilion Ice Rink |
| Royal Shakespeare Theatre |
| Royal St George's Golf Club |
| Royal Victoria Park |
| Rugby Park, Kilmarnock |
| Saatchi Gallery |
| Sadlers Wells Theatre |
| Sage - Gateshead |
| Sainsburys Anniversary Games |
| Salisbury City Hall |
| St. David's Hall, Cardiff |
| Sandown Park Race Course |
| Santa Pod Raceway |
| Savoy Theatre |
| Scarborough Open Air Theatre |
| Scholar Leicester |
| Scone Palace |
| Scotstoun Stadium |
| SECC Glasgow |
| SEC Armadillo |
| Sefton Park (Moscow State Circus) |
| Shaftesbury Theatre, London |
| Shanklin Theatre, London |
| Shaw Theatre, London |
| Sheffield City Hall |
| Sheffield Leadmill |
| Sheffield Memorial Hall |
| Sheffield University |
| O2 Shepherd’s Bush Empire (MUST include:last 4 digits of the fans card.) |
| Sherwood Pines, Nottingham (with photo ID) |
| Sincil Bank Stadium |
| Sin City |
| Singleton Park |
| Sixways Stadium |
| Skydome, Coventry |
| Slade Rooms Wolverhampton |
| Sneaky Pete's, Edinburgh |
| Social, The, London |
| Somerset House |
| Somersault Festival |
| Sound Control, Manchester |
| Southampton Brook |
| Southampton Rosebowl |
| Southampton University |
| Southport Theatre |
| Spa Pavilion, Felixstowe |
| Sportcity Stadium, Manchester |
| Stafford Gatehouse |
| St Andrews |
| Stealth, Nottingham |
| Steel Yard London |
| St George's Hall, Bradford |
| St George's Hall, Bristol |
| St James' Church, London Piccadilly |
| St James' Park |
| St Martin’s Theatre |
| St Marys Stadium, Southampton |
| Stadium of Light (Sunderland FC) |
| Sunderland Empire |
| Swan Theatre, Wycombe |
| Swansea Grand Theatre |
| SWG3, Glasgow (This includes The Poetry Club, SWG3 and SWG3 Galvinezers Yard ) |
| Swindon Arts Centre |
| Symphony Hall, Birmingham |
| Tabernacle |
| Tameside Hippodrome |
| Tatton Park |
| Telford Town Park |
| Theatre Royal Brighton |
| Theatre Royal Drury Lane |
| Theatre Royal Glasgow |
| Theatre Royal Haymarket |
| Thekla Social, Bristol |
| The Great Hall, Cardiff |
| Threesixty Theatre, London |
| TMF Soundworks |
| Tobacco Factory, Bristol (must bring the booking confirmation as well) |
| Tottenham Hotspur Stadium |
| Town Hall, Birmingham |
| Trafalgar Studios |
| Trafford Centre |
| Tramshed, Cardiff |
| Trinity Bristol |
| The Troxy |
| Truro Hall |
| Tunbridge Wells Assembly Hall Theatre |
| Tunmills, London |
| The Tunnels, Aberdeen |
| Twickenham Stoop |
| 229 The Venue |
| Tyne Theatre |
| Tynecastle Stadium (Hearts FC) |
| Tynemouth Priory and Castle |
| Udderbelly Festival |
| UCI Track Cycling |
| Upton Park |
| University of London Union (ULU) - correct ID and correct info on letter required |
| Underworld, London |
| Union Chapel, London |
| Usher Hall, Edinburgh |
| Utilita Arena Birmingham |
| Utilita Arena Newcastle |
| Utilita Arena Sheffield |
| Venue – Edinburgh |
| Venue Cymru |
| Victoria Palace Theatre, London |
| Victoria Park London |
| Victoria Hall |
| Victoria Theatre Halifax |
| Village Underground, London |
| Viva Blackpool |
| Wakestock |
| Wales Millennium Centre |
| Wales Rally GB |
| The Warehouse (formerly Moshulu) |
| Warehouse Project |
| Warwick Arts Centre |
| Warwick Castle |
| Warwickshire County Cricket Club (Edgbaston) |
| Water Front Hall |
| Watford Coliseum |
| Wembley Stadium (Fans MUST bring photo I.D. and full details. For the NFL games fans must take the confirmation email that is sent to the cardholder) |
| Westfield London |
| Westminster Cathedral |
| Weston Homes Community Stadium |
| Weston Super Mare Beach |
| Westpoint Arena |
| Westfield Stratford City |
| White Hall (for Beating Retreat - Horse Guards Parade) |
| White Rock Theatre |
| Whitley Bay Playhouse |
| Wilderness Festival |
| Wildlife Festival |
| Windsor Hall, Bournemouth |
| Winter Wonderland in Hyde Park |
| Wolverhampton Civic Hall |
| Woburn Abbey |
| The Woodville |
| The Works, Pink Pavilion |
| Wormsley Cricket Ground (a print out of booking confirmation email will suffice) |
| Worthing Pavilion Theatre |
| Wulfrun Hall |
| Wyvern Theatre |
| Yellow Arch Studios |
| York Barbican |
| York Fibbers |
| York Hall, London |
