Other
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Within this category, you’ll be able to find answers regarding your Ticketmaster account, Gift cards, How we protect your data, and everything else, Including how to contact our customer service teams.
My Account
- I didn’t request a password reset
- I can’t sign into my account
- How do I update my details?
- I booked over the phone - why isn't my booking showing on my online account?
- How can I manage my Ticket Alerts (unsubscribe from emails)?
- What are the benefits of having an online account?
Gift Cards
- How do I check the balance/expiry date on my Gift Card?
- Ticketmaster Gift Cards FAQs
- How Can I make a booking on Ticketmaster Theatre using my gift card?
- What is a Ticketmaster Gift Card?
- What are the Gift Card terms and conditions?
- My event's been cancelled - How will I receive my refund if I paid with a gift card?
Security
Everything Else
- How do I contact customer services?
- How do I contact Customer Services about a booking for an event overseas?
- Can you help me with a booking for an event in Ireland?
- Ticketmaster International - Booking for Overseas Events
- I want Ticketmaster to sell for my event - how do I get started?
- How do I cancel my ticket insurance?