Your tickets usually come with two barcodes on them, one on the stub and another in the centre of the main ticket. As long as each ticket has at least one clear barcode they can still be scanned and used.

If your tickets have ripped, try and tape them together so no pieces are lost, but make sure none of the tape goes over your barcodes.

If both barcodes on your tickets are damaged, just click 'Contact Us' below to find out how to get in touch and we'll advise you further.