Your tickets usually come with two barcodes on them, one on the stub and another in the centre of the main ticket. As long as each ticket has at least one clear barcode they can still be scanned and used.

If your tickets have ripped try and tape them together so no pieces are lost, but make sure none of the tape goes over your barcodes.

If both barcodes on your tickets are damaged please contact us by submitting a request below with the details of your booking including the booking reference number, event name, and attach a picture of your tickets and we'll advise you.