We know that plans change sometimes, so we offer our fans the option of adding Missed Event Insurance to your order with Allianz Assistance.
How do I buy Missed Event Insurance?
If it's available for your event, you can opt-in to insurance when booking your tickets online or add it after you’ve completed your purchase by visiting this insurance page.
Who do I contact to make an enquiry about my insurance policy?
Contact Allianz Assistance with any queries about your policy as Ticketmaster is a separate entity. For claims or making changes to your policy, call 0345 641 9727. If you want to cancel your policy, make a complaint or have a general enquiry, call 0345 641 9726.
Other means of contacting Allianz is through the email missedeventinsurance@allianz-assistance.co.uk or the mailing address below:
Customer Services Manager
Allianz Assistance
102 George Street
Croydon
CR9 1AJ
