Coldplay: Music of the Spheres World Tour 2025

The Event Organiser has shared the below event information:

General Information

Where can I find welfare, lost property, and first aid services?

The Welfare, Lost Property and First Aid rooms can be found in the same area as shown on the map below.

Please ensure you keep your belongings with you at all times. However if you have lost something, please reach out to the venue with the full details of your item, they can be contacted via email: concert@hullkr.co.uk

What is the date and time of the gig?

Monday 18th August & Tuesday 19th August**

16:00 - Fan Village opens
17:00 - Doors open
22:30 – Event Ends

Performing on both nights: Coldplay, Ayra Starr and Chiedu Oraka

**Please refer to your ticket for the specific date of your event. We don’t have individual set times available, the event end time is the latest the gig will finish.

Can I buy authorised merchandise on-site?

There will be a merch stand selling official items.

All merch is subject to availability.

Will there be food and drink available to purchase?

Yes, bars will sell alcoholic and soft drinks, and concession stands will offer a variety of hot and cold food, including vegan and gluten-free options.

You can bring empty reusable plastic bottles into the venue, and there will be water refill points on site.

If you have a medical condition and need to bring any entry items such as medication, please bring a medical certificate/prescription letter to coincide with this for security to check on arrival. All items are subject to security checks/discretion.

Event and Security Information

How can I get into the venue?

Please enter via the gate detailed on your ticket. Further details are located on the site map below. There will be lots of stewards on site to assist if you need this. The Box Office located by the Gate 3 and will be open from the doors time until the headline act comes on stage.

What is the age restriction for this event?

Standing areas: aged 14+.

Reserved Seats: aged 5+, Under 14’s must be accompanied by an adult aged 18 or over.

Policy on Drugs and Alcohol

The venue operate a zero-tolerance policy on drugs.

Any attempt to enter the event with any illegal substances will result in ejection and your ticket will become void.

The venue reserve the right to refuse entry if they feel that you are drunk and/or under the influence of drugs, and no ticket refunds will be issued.

Illegal and antisocial behaviour will not be tolerated and will lead to ejection from the event without a refund.

If you are lucky enough to look under 25 you will be asked for I.D. to purchase alcohol.

The venue reserves the right to refuse service.

Acceptable ID includes a photographic driving licence, British passport, or photographic identification bearing the “PASS” logo and the person’s date of birth.

It is an offence to attempt to purchase alcohol if you are under the age of 18.

Can I bring a bag, and is there a size limit?

Bags larger than A4 size are not allowed, and there is no bag storage area.

It is recommended not to bring a bag to expedite entry and reduce queuing time.

What items are prohibited at the venue?

Bags larger than A4 size
Glass in any form
Alloy (only internal with no caps) /Steel Bottles (Internal/External)
*You can bring your empty reusable plastic bottle – water stations will be available onsite for refill.
Weapons
Fireworks, flares, Chinese lanterns, air horns
Banners with poles
Umbrellas or parasols
Political banners
Professional Cameras (with large telephoto lenses)
Video Recording Equipment
Audio Recording Equipment
Lasers/laser pens
No Crash helmets
No large spiked/studded belts or bracelets
Illegal substances
Hard plastic or glass containers
Chairs
Drones
Food & Drink (including alcohol)
Animals (except assistance dogs)
Sharp objects or weapons
Flammable substances

All entry is subject to security checks on arrival. You may be searched on entry to the event site. No responsibility is given for the return of confiscated items.

I have a question about my ticket, who can help me?

Please get in touch with the website you booked through for any pre show ticket queries. The venue will also have their dedicated box office open on site on the show day.

Access Information

Is the venue accessible?

Entrance - The venue have a dedicated accessible entrance at Gate 2, shown on the site map below:

If you have an ‘accessible viewing platform’ ticket, you will have a choice of 2 different platforms, all situated next to each other. Each platform is on a first come first served basis (platform 2 has a BSL). Please be assured you will have a space on a platform if you have a designated ticket.

British Sign Interpreting – if you require a BSL, please ensure you use platform 2 (the middle platform).

You can find accessible toilets at each of the toilet blocks around the site, including the West and North Stands, and at the West and East Fan Villages.

KultureCity - Sensory room

KultureCity (kulturecity.org/coldplay) is making Coldplay Music of the Spheres Tour sensory inclusive!

At each show, the organisation will be providing sensory bags and access to a mobile sensory room. These resources are designed to help individuals with sensory needs feel more comfortable and supported during the concert.

Sensory Bags: Their sensory bags are equipped with noise-cancelling headphones, fidget tools, sunglasses, and a communication card. These items are carefully selected to assist individuals in managing sensory input and creating a more enjoyable experience.

Mobile Sensory Room: Our sensory room is a calm and safe space available to anyone who feels overwhelmed during the concert. It provides a sanctuary where individuals can take a break, relax, and recharge before returning to the event.

You can find KultureCity at the West Fan Village – please check the location on the map.

Travel Information

What is the address?

Sewell Group Craven Park: Poorhouse Ln, Hull, HU9 5HE

Due to road closures which will be in place for your safety, and limited parking options around the site, the venue recommend getting the special shuttle bus that is in place for this event. 

Park & Ride

Stagecoach will operate a Hessle Park & Ride service for £20 per car (which covers up to 5 passengers). This can be booked online.

Pre-booking is essential to guarantee your spot in the car park.

We do really encourage using the public transport in place where possible to be as sustainable as you can with travel.

Big Green Coach

Big Green Coach are running services from various points, please see the website for further details about locations and how to book. All tickets are subject to availability.

Is there a shuttle bus?

Yellow’ shuttle service by Stagecoach running between Hull City Centre and the stadium. Pre-booking is strongly advised to ensure enough capacity for the service is in place. See more details in the “Event Shuttles” section on the Hull KR website.

Travelling by train

There will exclusive FREE train travel for Coldplay ticket holders kindly offered by Hull Trains on the specific return route: Doncaster – Selby – Howden – Brough – Hull.

This is on the below set departures;

Date	Direction	Departure	Arrival
18-Aug	Inbound	11:27 from Doncaster	12:18 in Hull
18-Aug	Inbound	13:26 from Doncaster	14:25 in Hull
19-Aug	Inbound	11:27 from Doncaster	12:18 in Hull
19-Aug	Inbound	13:26 from Doncaster	14:25 in Hull
19-Aug	Outbound	08:23 from Hull	09:24 in Doncaster
20-Aug	Outbound	08:23 from Hull	09:24 in Doncaster

Just show your Coldplay tickets valid for the date of travel when you are on board.

You don’t have to use return journey - one way travel is also eligible for the free offer.

Is there a car park?

very limited parking options are available around the stadium on the Hull KR site (all spaces are subject to availability).

Keep an eye on the venue website for all event information including travel updates.

London Wembley Stadium
General admission standing tickets are priced at £112.75 per ticket plus a £2.75 per order fee.
Seats are priced between £57.75 - £195.25 per ticket plus a £2.75 per order fee.
An extremely limited number of Infinity Tickets will be made available on Friday, November 22 2024. These tickets are for seats that are allocated to you by the organiser and may be located anywhere in the venue and are sold in pairs at £52.25 per pair.
All ticket prices for these concerts are fixed at the advertised rate.
Please note that the above pricing excludes VIP and hotel packages.

Hull Craven Park
General admission standing tickets are priced at £110.00 per ticket plus a £2.75 per order fee.
Seats are priced between £55.00 - £165.00 per ticket plus a £2.75 per order fee.
An extremely limited number of Infinity Tickets will be made available on Friday, November 22 2024. These tickets are for seats that are allocated to you by the organiser and may be located anywhere in the venue and are sold in pairs at £46.75 per pair.
All ticket prices for these concerts are fixed at the advertised rate.
Please note that the above pricing excludes VIP and hotel packages.

London (Wembley Stadium) events have a ticket limit of 6 per code during the presale.

Hull (Craven Park) events have a ticket limit of 4 per code during the presale, and 4 per household during the general sale.

Companion tickets are included within the total ticket limit. Tickets in excess of this will be cancelled.

So that we can confirm everyone has adhered to the ticket limits and didn’t use unfair ticket technology during the sale, tickets won't be available immediately. Once they are ready to download, we'll email you.

Accessible Tickets for the Hull (Craven Park) shows will be sold by Ticketmaster.

All Accessible Tickets for the London shows are sold by Wembley Stadium.

For Wheelchair/Ease of Access seating: Please contact the venue at https://help.wembleystadium.com/support/home. Before purchasing your tickets, the venue will require proof of disability to ensure that all allocated seating is being provided to the guests who require it.

If you have previously purchased tickets with Wembley Stadium and have a customer number, you do not need to send in proof of disability again. If you cannot remember your customer number, they can look it up for you at the time you make your booking.

If you have not already supplied this information, you can scan and email details to Wembley Stadium now at POD@wembleystadium.com.

You can read a full guide about purchasing disability access tickets and the facilities available at Wembley. Visit www.wembleystadium.com for further details.

If you require assistance with purchasing accessible tickets, please call Wembley Stadium at 0800 093 0824.

Ticketholders can resell their tickets through Ticketmaster or Twickets only from Monday 30th September. The tour has put this policy in place to cap ticket resale prices to combat price inflation and prevent ticket touting and bots.

Selling tickets on unauthorised resale platforms breaches the promoter’s terms and conditions and may result in those tickets being cancelled. Therefore, they strongly recommend buying and selling tickets only through Ticketmaster or Twickets.

Standing – 14+.

Reserved Seats – 5+, under 14’s must be accompanied by an adult aged 18 or over.

Yes. Big Green Coach is the official coach travel partner to the Coldplay 2025 tour and is providing hassle-free and sustainable return coach travel to Wembley Stadium and Craven Park Stadium, Hull.

Your carbon neutral coach is timetabled to arrive at the venue before the music starts and return after the show has finished so you don't miss a minute of the action. Guarantee your seat to see Coldplay with Big Green Coach, the UK's largest events travel company from just £38. £1 deposit and payment plan available. Book here.

1. General Sale ticket sales are limited to 4 per household, per show in Hull and 6 per household, per show in London. Only tickets purchased through approved agents are valid. The venue reserves the right to refuse admission.

2. Ticket resale is permitted at no more than the price you paid (face value + booking fees). Please only use Ticketmaster's or the artist’s official resale partner – please see the artist’s website for more details. Selling tickets through unauthorised resale platforms will breach these T&Cs and those tickets may be cancelled.

3. A ticket is a personal, revocable license and, at all times, remains the property of the Promoters. Tickets must be surrendered to the Promoters upon request.

4. This ticket is sold on behalf of the Promoters to the Consumer. Business or traders are specifically prohibited from purchasing for this event. Any who do so will have their tickets cancelled.

5. All ticket sales data will be manually forensically examined and any use of bots, multiple identities, false identities, or other fraudulent means of acquiring tickets may be reported to the Federal Trade Commission (FTC) in North America, Europe Cybercrime in Europe and the National Crime Agency in the UK.

6. Regardless of the method of delivery you select at purchase, we reserve the right to change ticket delivery to box office collection with Government issued photographic ID in the name of the person who booked the tickets.

7. Presale tickets are limited to a maximum of 4 per code in Hull and 6 per code in London.