Ticketmaster Help

If you don’t see the information you're looking for in our help page, visit the Jason Derulo site for up-to-date details on start times, ticket limits and presales.

Jason Derulo Events ticketed by Ticketmaster

This chart’s information may change, so please check the Jason Derulo site for the most up-to-date information.

We reserve the right to cancel your orders and tickets, and to prevent you, without notice, from making future purchases on our site if you try to exceed the posted ticket limits.

Presale

There are several types of presales that may be available, including the Artist Presale, presales with codes, Sponsor Presales exclusively for their customers and Fan Clubs. Visit the sponsors or fan club’s site to find further instructions for presales. Visit our [help page] for more details on the different types of presales.

Accessible Tickets

You can search for accessible tickets by selecting the Accessible Tickets button.

Venues are solely responsible for establishing their own accessible ticket policies. Availability, type and location of accessible tickets will vary by venue. Venues decide where their accessible tickets will be sold, and may decide to sell these tickets themselves.

Accessing your mobile tickets

This event is using mobile entry, so your phone is your ticket. Download the Ticketmaster App to access and manage your order. Before leaving for your event, we recommend viewing your ticket in the app or adding your ticket to a mobile wallet to avoid internet connectivity issues at the venue.

If you don’t see the information you're looking for in our help page, visit the Bad Bunny Event Details site for up-to-date details on start times, ticket limits and presales.

If you’re purchasing tickets from outside of the UK, let your bank or credit card company know ahead of time. This way, your transaction won’t be flagged as suspicious, and lead to payment issues.

We reserve the right to cancel your orders and tickets, and to prevent you, without notice, from making future purchases on our site if you try to exceed the posted ticket limits.

Presale

Some of the presales available include the following:

• The O2 Priority Presale for Tottenham Hotspur Stadium with a ticket limit of 8, starting on Wednesday, May 7th at 12:00 p.m. BST and ending on Friday, May 9th at 11:00 a.m. BST.
• The Venue Presale for Tottenham Hotspur Stadium with a ticket limit of 8, starting on Thursday, May 8th at 12:00 p.m. BST and ending on Friday, May 9th at 11:00 a.m. BST.
• The Live Nation Presale for Tottenham Hotspur Stadium with a ticket limit of 8, starting on Thursday, May 8th at 12:00 p.m. BST and ending on Friday, May 9th at 11:00 a.m. BST. Live Nation members can only access the Presale here.

Companion tickets are included within the total ticket limit. To see a full list of the presales available for your date and venue, visit the Bad Bunny Event Details page.

Accessible Tickets

Accessible tickets for Bad Bunny are sold by Tottenham Hotspur Stadium. You can find more information on the venues accessible facilities through their website.

Venues are solely responsible for establishing their own accessible ticket policies. Availability, type and location of accessible tickets will vary by venue. Venues decide where their accessible tickets will be sold, and may decide to sell these tickets themselves.

Accessing your mobile tickets

You can access your ticket details from the Ticketmaster App. The Event Organiser will make the scannable ticket available closer to the day of your event. You’ll see your order but will not have access to the ticket barcode until this time.

Before leaving for your event, we recommend viewing your ticket in the app or adding your ticket to a mobile wallet to avoid internet connectivity issues at the venue.

Loyle Carner tickets are mobile entry only. To access your tickets for entry, you must download the Ticketmaster App or add them to your mobile wallet. Check out our FAQ How do I use Mobile Entry tickets? for more information.

Delivery Delay

Loyle Carner tickets may have a delivery delay - the period of time between the purchase and access to a ticket. It’s used to prevent tickets from being accessed until we can confirm everyone has adhered to the event ticket limit and didn’t use unfair ticket technology to buy in bulk.

If your order has a delivery delay, the tickets won’t be shipped and mobile ticket barcodes won’t be available until the delivery delay passes.

Resale

The Event Organiser hasn’t activated resale tickets for this event. This may change, so check the event details page for more information.

Jin will perform 2 shows in London. You can review a list of the dates by clicking the Event Chart below. This chart’s information may change, so please check the Jin details page for the most updated information. 

ARMY MEMBERSHIP Presale

To participate in the ARMY MEMBERSHIP PRESALE (GLOBAL), you must have a ARMY MEMBERSHIP  (GLOBAL)* and register for the Presale on Weverse by Sunday, April 27th at 8 PM BST / 7 PM CET.

If you're already a member, click here to register on Weverse.
If you're not a member yet, click here to join GLOBAL ARMY MEMBERSHIP and then follow the registration link above.

*ARMY MEMBERSHIP (GLOBAL) holders may be eligible to register for different shows. For more information, see Weverse notice HERE.

Your presale code is your ARMY MEMBERSHIP (GLOBAL) NUMBER (9-digit ARMY MEMBERSHIP number that starts with BA). 

ARMY MEMBERSHIP PRESALE (GLOBAL) takes place on Tuesday, April 29th at 12:00 p.m. noon local time.

General Sale

The general sale starts on Thursday, May 1, 2025 at 12:00 p.m. noon local time.

VIP Packages

Jin is offering a VIP experience. Here’s what you can expect:

• One premium reserved ticket
• Access to the pre-show JIN soundcheck
• Specially designed VIP gift item
• VIP laminate and lanyard
• Pre-door merchandise shopping opportunity
• Early entrance to the venue
• Designated check-in and on-site VIP event staff

Important Things to Know

TICKET LIMITS

You may purchase a maximum of (4) four tickets per show during presales and (2) two tickets during the General Sale.

TICKET DELIVERY

At the request of the tour, the barcode on your ticket will not display until 48 hours before the event. You will see your order but will not have access to the ticket barcode until this time.

Venue Specific Information

For venue information such as prohibited items, directions and venue policies, visit theo2.co.uk.

Ticketmaster Events

This information may change, so please check the Jin details page for the most up-to-date information.

Chappell Roan tickets are mobile entry only. To access your tickets for entry, you must download the Ticketmaster App or add them to your mobile wallet. Check out our FAQ How do I use Mobile Entry tickets? for more information.

Delivery Delay

Chappell Roan tickets may have a delivery delay - the period of time between the purchase and access to a ticket. It’s used to prevent tickets from being accessed until we can confirm everyone has adhered to the event ticket limit and didn’t use unfair ticket technology to buy in bulk.

If your order has a delivery delay, the tickets won’t be shipped and mobile ticket barcodes won’t be available until the delivery delay passes.

Resale

The Event Organiser hasn’t activated resale tickets for this event. This may change, so check the event details page for more information.

PinkPantheress tickets are mobile entry only. To access your tickets for entry, you must download the Ticketmaster App or add them to your mobile wallet. Check out our FAQ How do I use Mobile Entry tickets? for more information.

Delivery Delay

PinkPantheress tickets may have a delivery delay - the period of time between the purchase and access to a ticket. It’s used to prevent tickets from being accessed until we can confirm everyone has adhered to the event ticket limit and didn’t use unfair ticket technology to buy in bulk.

If your order has a delivery delay, the tickets won’t be shipped and mobile ticket barcodes won’t be available until the delivery delay passes.

Resale

The Event Organiser hasn’t activated resale tickets for this event. This may change, so check the event details page for more information.

Chris Brown tickets are mobile entry only. To access your tickets for entry, you must download the Ticketmaster App or add them to your mobile wallet. Check out our FAQ How do I use Mobile Entry tickets? for more information.

Delivery Delay

Chris Brown tickets may have a delivery delay - the period of time between the purchase and access to a ticket. It’s used to prevent tickets from being accessed until we can confirm everyone has adhered to the event ticket limit and didn’t use unfair ticket technology to buy in bulk.

If your order has a delivery delay, the tickets won’t be shipped and mobile ticket barcodes won’t be available until the delivery delay passes.

Resale

The Event Organiser has activated resale tickets for this event. To learn how to list your tickets for sale on Ticketmaster, visit our FAQ How do I sell tickets?

Lady Gaga tickets are mobile entry only. To access your tickets for entry, you must download the Ticketmaster App or add them to your mobile wallet. Check out our FAQ How do I use Mobile Entry tickets? for more information.

Delivery Delay

Lady Gaga tickets may have a delivery delay - the period of time between the purchase and access to a ticket. It’s used to prevent tickets from being accessed until we can confirm everyone has adhered to the event ticket limit and didn’t use unfair ticket technology to buy in bulk.

If your order has a delivery delay, the tickets won’t be shipped and mobile ticket barcodes won’t be available until the delivery delay passes.

Resale

The Event Organiser hasn’t activated resale tickets for this event. This may change, so check the event details page for more information.

BLACKPINK tickets are mobile entry only. To access your tickets for entry, you must download the Ticketmaster App or add them to your mobile wallet. Check out our FAQ How do I use Mobile Entry tickets? for more information.

Delivery Delay

BLACKPINK tickets may have a delivery delay - the period of time between the purchase and access to a ticket. It’s used to prevent tickets from being accessed until we can confirm everyone has adhered to the event ticket limit and didn’t use unfair ticket technology to buy in bulk.

If your order has a delivery delay, the tickets won’t be shipped and mobile ticket barcodes won’t be available until the delivery delay passes.

Resale

The Event Organiser hasn’t activated resale tickets for this event. This may change, so check the event details page for more information.

Post Malone tickets are mobile entry only. To access your tickets for entry, you must download the Ticketmaster App or add them to your mobile wallet. Check out our FAQ How do I use Mobile Entry tickets? for more information.

Delivery Delay

Post Malone tickets may have a delivery delay - the period of time between the purchase and access to a ticket. It’s used to prevent tickets from being accessed until we can confirm everyone has adhered to the event ticket limit and didn’t use unfair ticket technology to buy in bulk.

If your order has a delivery delay, the tickets won’t be shipped and mobile ticket barcodes won’t be available until the delivery delay passes.

Resale

The Event Organiser has activated resale tickets for this event. To learn how to list your tickets for sale on Ticketmaster, visit our FAQ How do I sell tickets?

Kendrick Lamar and SZA tickets are mobile entry only. To access your tickets for entry, you must download the Ticketmaster App or add them to your mobile wallet. Check out our FAQ How do I use Mobile Entry tickets? for more information.

Delivery Delay

Kendrick Lamar and SZA tickets may have a delivery delay - the period of time between the purchase and access to a ticket. It’s used to prevent tickets from being accessed until we can confirm everyone has adhered to the event ticket limit and didn’t use unfair ticket technology to buy in bulk.

If your order has a delivery delay, the tickets won’t be shipped and mobile ticket barcodes won’t be available until the delivery delay passes.

Resale

The Event Organiser has activated resale tickets for this event. To learn how to list your tickets for sale on Ticketmaster, visit our FAQ How do I sell tickets?

Beyoncé will perform 6 shows. You can view a list of the venues, locations and dates by clicking the Ticketmaster Event Chart below. This chart’s information may change, so please check the Beyoncé page for the most up-to-date information.

Ticketmaster Event Chart

How many tickets can I buy?

You can purchase up to 8 tickets.

Accessible Tickets

All accessible tickets for Beyoncé at Tottenham Hotspur Stadium are sold by the venue, including all presale tickets. Please visit the Beyoncé page to purchase tickets.

To help plan your visit, Accessibility information can be found on the venue website.

If you can't find the information you're looking for, you can contact the venue on: access@tottenhamhotspur.com

Please note:

• No Accessible seating available through Ticketmaster.
• No Accessible tickets available in any Standing areas.
• Venue have advised, any Access/Ambulant seating are potentially 1-8 steps to seats.
• BSL interpreters available in Block 105 only: BSL interpreters must be booked with the venue at least 6 weeks before the show.

Delivery

Beyoncé tickets are mobile entry only. To access your tickets for entry, you must download the Ticketmaster App or add to your mobile wallet. How do I use Mobile Entry tickets?

Venue Specific Information

For venue information such as prohibited items, directions and venue policies, visit www.tottenhamhotspurstadium.com.

Ticketmaster Events

This chart’s information may change, so please check the Beyoncé page for the most up-to-date information.

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Nine Inch Nails tickets are mobile entry only. To access your tickets for entry, you must download the Ticketmaster App or add them to your mobile wallet. Check out our FAQ How do I use Mobile Entry tickets? for more information.

Delivery Delay

Nine Inch Nails tickets may have a delivery delay - the period of time between the purchase and access to a ticket. It’s used to prevent tickets from being accessed until we can confirm everyone has adhered to the event ticket limit and didn’t use unfair ticket technology to buy in bulk.

If your order has a delivery delay, the tickets won’t be shipped and mobile ticket barcodes won’t be available until the delivery delay passes.

Resale

The Event Organiser has activated resale tickets for this event. To learn how to list your tickets for sale on Ticketmaster, visit our FAQ How do I sell tickets?

Ticketmaster Event Chart

How many tickets can I buy?

You can purchase up to 8 tickets.

Accessible Tickets

You can search for accessible tickets for Tate McRae by selecting the Accessible Tickets button.

Venues determine the availability or types of accessible tickets and may sell all or a portion of their accessible tickets only through their box office and not through Ticketmaster.

Delivery

Tate McRae tickets are mobile entry only. To access your tickets for entry, you must download the Ticketmaster App or add them to your mobile wallet. Check out our FAQ How do I use Mobile Entry tickets? for more information.

Venue Specific Information

For venue information such as prohibited items, directions and venue policies, click your venue from the chart below.

Ticketmaster Events

This chart’s information may change, so please check the Tate McRae details page for the most up-to-date information.

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To keep up to date with the latest news and line-up announcements, head over to our Wireless Festival portal.

For more information on ticket dispatch, age restrictions, accessible tickets and booking confirmations, continue reading.

Ticket Dispatch ✉️

Weekend tickets for Rockstar Energy Presents Wireless will be Mobile tickets - a smartphone is required to access these, and they may not be available to access until closer to the event date.

Instalment Plans 📅

Instalment Plan info for Rockstar Energy Presents Wireless can be found on our T&Cs page.

Age Restrictions 👶

Under 16s must be accompanied by an adult over 18. No under 5s.

Accessible Tickets ♿️

For Accessible information please visit Wireless website prior to purchasing tickets.

Booking Confirmation 👍

Once you've made your booking you'll receive your booking reference number to give us if you have any queries about your booking. You'll also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive.

Line Up 🎵

Full line-up information will be posted on the Wireless Festival website.

You can search for accessible tickets for BBC Radio 1's Big Weekend by selecting the Accessible Tickets button. Further accessibility information can be found on the BBC Radio 1's Big Weekend website.

Venues determine the availability or types of accessible tickets and may sell all or a portion of their accessible tickets only through their box office and not through Ticketmaster.

Delivery

BBC Radio 1's Big Weekend tickets are mobile entry only. To access your tickets for entry, you must download the Ticketmaster App or add them to your mobile wallet. Check out our FAQ How do I use Mobile Entry tickets? for more information.

Delivery Delay

BBC Radio 1's Big Weekend tickets may have a delivery delay - the period of time between the purchase and access to a ticket. It’s used to prevent tickets from being accessed until we can confirm everyone has adhered to the event ticket limit and didn’t use unfair ticket technology to buy in bulk.

If your order has a delivery delay, the tickets won’t be shipped and mobile ticket barcodes won’t be available until the delivery delay passes.

Resale

The Event Organiser hasn’t activated resale tickets for this event yet. Fan to Fan resales will open once all event tickets have sold and will close at Midday on Friday 16th May 2025

ABBA Voyage has extended its UK run through to October 2025. You can view a list of the dates powered by Ticketmaster on the ABBA Voyage details page.

The concert is made by ABBA. Although not physically in the Arena, this is how ABBA have chosen to be seen to give people the best version of themselves.

Visit the event page to see dates and ticket availability. The ABBA Arena is located in the Queen Elizabeth Olympic Park in London and opens two hours before each concert begins. The closest station is Pudding Mill Lane.

How many tickets can I buy?

You can purchase up to 8 tickets for the main auditorium and general admission, and up to 44 tickets in the Dance Booths.

Accessible Tickets

The ABBA Arena has plenty of wheelchair spaces and suitable seats for a wheelchair user to transfer into. Each includes a companion seat that’s free of charge. 

You can search for accessible tickets by selecting All Ticket Types to view your options.

Age Restrictions

ABBA Voyage is recommended for a general audience from the ages of six and up. Children under three will not be admitted into the venue. All persons aged 16 or under must be accompanied by an adult and may not sit in the arena on their own.

The General Admission area is standing only and isn't recommended for those under the age of 16.

Delivery

ABBA Voyage tickets are mobile entry, so your phone is your ticket (with exceptions for accessible or group bookings). When your tickets are ready, you'll find them in your My Account. Visit our FAQ How do I use Mobile Entry tickets? for more information on accessing and using your tickets.

These tickets won't be emailed to you or available for print.

How do I give other people in my party their tickets?

Before leaving for the event, give the tickets to your friends and family using our Ticket Transfer feature. Visit the FAQ How do I transfer tickets? for more information or watch the video below: