Due to the impact of Covid-19, our offices are currently closed and tickets are yet to be dispatched for many future events. As soon as we get more information about how and when your tickets will be dispatched, we will be in touch – this will be closer to the new event date.

We update our Ticket Dispatch page for all the big events happening across the UK, so be sure to keep an eye on our website, as well as checking your online account.

If you bought them as a gift and you don't think you'll have them in time to put inside a card, you can always create your very own Ticketmaster Gift Receipt at www.ticketmaster.co.uk/giftreceipts

If you still haven't received your tickets by 5 days before the event, please let us know and we'll be able to help. We'd also recommend keeping an eye on your emails for any further event updates.