A mobile ticket is just like a ‘print-at-home' ticket but instead of printing off the ticket, you just show the ticket barcode on your mobile phone.

How do I use my mobile ticket?

Simply download the Ticketmaster App on your mobile phone and follow the below step-by-step guides.

iPhone

Android

Website

Can venue scanners scan through phone screen covers?

Yes - there should be no issue using a phone that has a clear screen protector.


Is there anything I need to do when I get to the venue to scan my mobile?

Scanners work much better with a bright screen, so make sure the backlight on your phone is set nice and bright.


Do all members in my booking have to arrive together if I have purchased mobile tickets?

Yes, all members in your booking must arrive together as scanning will be conducted on your (the purchaser’s) mobile device.


What happens if I forget my phone or my battery dies at the venue?

Please visit the Box Office where you will need to provide some form of ID so that staff canaccess your Ticketmaster account details.