If “tickets not currently available from Ticketmaster” or “we couldn’t find any results” pops up when you’re trying to buy a ticket, it means that those tickets aren’t available at the moment. This may be for a number of reasons...
Widen your search
If you’re searching for tickets at a certain price level or in a specific area of a venue, we may not have any availability for those right now -so we recommend widening your search.
Big arena or stadium shows
With really popular events tickets can sometimes sell in minutes - so if you can’t find anything it’s because there are no tickets available at all at the moment.
If you’re trying to book tickets on the day a show goes on general sale and you miss out, do keep checking back in case more tickets are released. We never say a show is sold out, as we never know if we’ll receive more tickets, so it’s always worth checking back nearer to the event date.
If you’re unable to book a ticket during a presale, do be sure to come back and try again during the general sale.
We don’t have the facility to email you to let you know if more tickets are released, but if you use Twitter, it’s worth keeping an eye on @TicketmasterUK and #tmExtras, as we often share any updates here.