Always read the fine print! It can be a bit of a headache sometimes, so we've tried to make our Purchase Policy simple and straightforward. Click here to read it in full.
Articles in this section
- When and why are GET ME IN! and Seatwave moving?
- Why do tickets sell out so quickly sometimes?
- Why am I being charged a handling fee for paperless tickets?
- Where can I find out more information about the Ticketmaster mobile App?
- Where can I find out more about American Express Presales, Preferred Seating and Membership Rewards?
- What is Verified by Visa?
- What if my tickets are stolen?
- What are Ticketmaster's terms and conditions of booking?
- What are Official Platinum Tickets?
- Troubleshooter - having problems accessing parts of our site?