If you chose secure post when you booked, your tickets will be sent out with the Royal Mail Tracked service, which takes 48 hours from being posted. Tickets will need a signature on delivery, but if you're not home they may be left with a neighbour. More details on that here or a "While you were out" card will be posted asking you to collect your tickets from your nearest delivery office. If you don't have a card you can use your tracker and some ID to collect your tickets.
If you give us an email address and a mobile when you book, Royal Mail will email and text you with your tracking details, and once you have the tracker you can click here to check Royal Mail's progress delivering your tickets. As always, if you haven't received your tickets 5 days before the event, get in touch to let us know.
If they can't leave them with a neighbour the tickets will be returned to the sorting office for you to collect. If you don't collect your tickets they will be returned to us, and Royal Mail will try to contact you to inform you. Click here on what to do if your tickets are being sent back.