If an event's been cancelled altogether, we'll usually just refund your tickets automatically. We refund the face value plus the service charge for each ticket – you'll see a credit onto your card within 15 days of us contacting you about the cancellation. You will receive an email to inform you of the cancellation and when to expect the refund. Click here to confirm if your event has been cancelled/altered as we will only issue refunds on cancelled/altered events. 

So just bear with us while we process the cancellation and issue refunds.

Card Expired? Just click here for more information!

For more information about refunds, click here.