If an event is cancelled altogether, we'll usually just refund your tickets automatically. We refund the face value plus the service charge for each ticket –you'll see a credit onto your card within 15 days of us emailing you about the cancellation.
Click here to confirm if your event has been cancelled/changed as we will only issue refunds on these events.
Do bear with us while we process the cancellation and issue refunds.
Card Expired? Just click here for more information!
For more information about refunds, click here.