My event's been rescheduled - do I need to return my Print-at-Home tickets to get a refund? Nope – just get in touch by hitting 'Submit a request' below. We can simply cancel the barcodes on your tickets and refund them, so there's no need to send back any printouts. For more information about refunds, click here. Related articles What happens if my event is cancelled or rescheduled? Can I have a refund or exchange? I am unable to attend my event which has been rescheduled. Can I have a refund? What costs do you refund if an event is cancelled or changed? I haven't had my refund yet - what should I do?