We’ll send your tickets out as soon as we can. We often have to wait for the event organisers to send us the tickets first though, which is why it’s tricky for us to confirm your exact ticket delivery date. The latest you should receive them is five days before the event.
To check if your tickets have been printed, log into My Ticketmaster and go to your order history. The Order Status in your account will change to show if your tickets have been printed or not -if they have, they’ll be on their way to you very soon.
We keep our Delivery Information page updated with delivery information for big events across the UK taking place over the next few months, so be sure to check it for updates. If your event isn't listed don't worry, we're adding more events all the time.