Accessible tickets for all shows, except those at London’s Wembley Stadium, will be available online via Ticketmaster. For further information, please see the ‘accessible tickets’ section on each of the events, or by venue below. To purchase accessible tickets through Ticketmaster, select 'All Ticket Types' on the event page.
Wembley Stadium manages and sells their own accessible tickets.
Please note that Companion tickets are included within the total ticket limits in place. For the presale, a maximum of 4 per code. For the general sale, a maximum of 4 per household for each show.
Platform Access:
This is for customers who require a wheelchair space or seated access. If you don’t require seats, please select the general admission accessible standing ticket option.
To buy, select 1 ticket for ‘Viewing Platform Access - General Admission’.
General Admission Standing Access:
Please note this is within the general admission standing area and does not include platform access.
To buy, select 1 ticket for ‘General Admission Accessible Standing’.
If tickets in this area sell out, please purchase the full amount of general admission tickets required and contact Ticketmaster after booking.
Each accessible ticket comes with one free companion ticket which will be added after booking. Proof of eligibility is required after booking. Ticketmaster will contact you within 72 hours. Tickets may be cancelled if misuse is suspected.
If you have any specific requirements/questions prior to booking, please copy and paste the link below. (please note all requests are subject to availability).
Link: https://help.ticketmaster.co.uk/hc/en-us/requests/new?ticket_form_id=13379379018129 (copy to browser)
If you have already purchased tickets and need further assistance, please copy and paste the link below.
Link: https://help.ticketmaster.co.uk/hc/en-us/articles/360017761298-How-to-Contact-Us (copy to browser)
Wheelchair Access: This ticket type is exclusive to wheelchair users. Please note this area will be a wheelchair space along with 1 companion seat.
To buy, select 1 ticket for ‘Wheelchair’.
Ambulant/Easier Access (non-Wheelchair):
To buy, select 1 ticket for ‘Ambulant’.
BSL (British Sign Language):
To buy, select 1 ticket for ‘Hearing Impaired’.
Sight Impaired:
To buy, select 1 ticket for ‘Sight Impaired’.
Each accessible ticket comes with one free companion ticket which will be added after booking. If you need a companion but don't need accessible seating, buy the required number of tickets, then contact Ticketmaster for a refund on the companion ticket.
Proof of eligibility is required after booking. Ticketmaster will contact you within 72 hours. Tickets may be cancelled if misuse is suspected.
If you have any specific requirements/questions prior to booking, please copy and paste the link below. (please note all requests are subject to availability).
Link: https://help.ticketmaster.co.uk/hc/en-us/requests/new?ticket_form_id=13379379018129 (copy to browser)
If you have already purchased tickets and need further assistance, please copy and paste the link below.
Link: https://help.ticketmaster.co.uk/hc/en-us/articles/360017761298-How-to-Contact-Us (copy to browser)
All Accessible Tickets for the London shows are sold by Wembley Stadium.
For Wheelchair/Ease of Access seating: Please contact the venue at https://help.wembleystadium.com/support/home. Before purchasing your tickets, the venue will require proof of disability to ensure that all allocated seating is being provided to the guests who require it.
If you have previously purchased tickets with Wembley Stadium and have a customer number, you do not need to send in proof of disability again. If you cannot remember your customer number, they can look it up for you.
If you have not already supplied this information, you can scan and email details to Wembley Stadium now at POD@wembleystadium.com.
You can read a full guide about purchasing disability access tickets and the facilities available at Wembley.
Visit www.wembleystadium.com for further details.
If you require assistance with purchasing accessible tickets, please call Wembley Stadium at 0800 093 0824.
Wheelchair-Only Platform Access: To buy, select 1 ticket for ‘Wheelchair-Only’.
Ambulant Disabled Seating: This is a seated area with limited stair access & accessible toilets nearby, it’s not suitable for wheelchair users or those who can’t navigate stairs. To buy, select 1 ticket for ‘Ambulant Disabled Seat’.
Each accessible ticket comes with one free companion ticket which will be added after booking. Ambulant Disabled Seating customers who need a companion but don't need accessible seating should buy the required number of tickets, then contact Ticketmaster for a refund on the companion ticket.
Proof of eligibility is required after booking. Ticketmaster will contact you within 72 hours. Tickets may be cancelled if misuse is suspected.
URL - https://gigsinscotlandsupport.zendesk.com/hc/en-gb/requests/new?ticket_form_id=20492038045719
If you have any specific requirements/questions prior to booking, please copy and paste the link below.
(please note all requests are subject to availability).
Link: https://help.ticketmaster.co.uk/hc/en-us/requests/new?ticket_form_id=13379379018129 (copy to browser)
If you have already purchased tickets and need further assistance, please copy and paste the link below.
Link: https://help.ticketmaster.co.uk/hc/en-us/articles/360017761298-How-to-Contact-Us (copy to browser)
Wheelchair Accessible: this is the only seated option with step-free access.
Ambulant and Sight Impaired seats: are on LEVEL 3. There are approx. 40 steps to level 3, 5 steps to each block, and 5 steps to row. These seats are not suitable if you cannot manage any steps.
Wheelchair Accessible and Sight Impaired Tickets can be bought with a complimentary companion ticket. You must register and verify your requirement for a carer with Ticketmaster, or the companion ticket will be charged. These tickets are sold only in pairs, in a 1:1 ratio.
Ambulant customers who need a companion should buy the required number of tickets, then request one of your purchased seats be transferred to a complimentary companion post-purchase via My Account. (Limits apply.)
Ambulant and sight impaired seats will be moved to the Hogan side of the venue, owing to car park changes and access.
