Key Dates and Times to Know
To learn more about how ticketing works for Pearl Jam’s 2024 Dark Matter World Tour or for Ten Club member tickets, please visit https://blog.ticketmaster.com/pearl-jam-tour-2024.
Invitation
Registration invitations will be sent on the evening before the general sale is scheduled to start to fans who have been invited to shop. In that invitation email, we'll include timing details for when you'll receive a link to where you can purchase your tickets and your unique access code.
Before the sale begins, we’ll email your unique access code and link to buy tickets.
Important Things to Know During the General Sale
If I receive a code, am I guaranteed tickets?
You can shop for tickets if you receive an access code, but it’s not guaranteed you’ll be able to purchase tickets. They’re available on a first come, first served basis.
How many tickets can I buy with my code?
You can purchase up to 4 tickets with your unique code and only for the show indicated in the email you received.
Can I share my access code?
Codes can't be purchased or transferred. Your access code is unique to your individual account.
How do I join the queue?
By signing in through the link we sent by email, you can easily access the queue.
I got an email saying I’m on the waitlist, what does that mean?
When demand exceeds availability, a lottery-style process will determine which registered fans will receive a unique access code and which will be put on the waitlist.
Receiving an email saying you’re on the waitlist means that if tickets remain, we may email you an access code to join the ticket sale. The lottery-style process will be used to determine who gets off the waitlist.
Why didn't my access code work?
If you registered and received an access code by email from Ticketmaster, but it’s not working, try checking these things first:
- Make sure the event is on sale. Advance registration access codes are sent out before the event goes on sale but won’t work until the event is actually on sale.
- You must be signed in with the same email address you used to register for the ticket sale.
- You must enter the access code exactly how it appears in your email.
- If you used your code to buy tickets already, you may have met the ticket limit. Due to demand, all events have a ticket limit to allow more fans like you to get tickets
Delivery
Pearl Jam tickets are mobile only and have a delivery delay — the period of time between the purchase and access to a ticket. It’s used to prevent tickets from being accessed until we can confirm everyone has adhered to the event ticket limit and didn’t use unfair ticket technology to buy in bulk.
If your order has a delivery delay, mobile ticket barcodes won’t be available until the delivery delay passes.
The delivery delay for Pearl Jam tickets is in place until approximately 72 hours before your event date.
Need additional help with your unique general sale code?
We’re here to help. To reach Fan Support about your code, follow these steps:
- Visit this form.
- Under Event name, select Pearl Jam.
- Fill in the other required fields.
- Submit your form.
