Completing the seller checklist
When you list tickets for sale, you must input your bank account. We can't make payment to a credit or debit card, or by any other means.
To add a UK bank account to your Ticketmaster account, follow these steps:
- Sign into your My Account.
- In your account, select Billing Information from the My Profile section.
- If you currently have tickets listed, add or update your bank account information. The name and address you give us must match that of the bank account you provide, as we can't pay into another person's account.
To add or update your Seller Details, follow these steps:
- Sign into your My Account.
- Select Seller Details under the My Profile section.
- Add or review your information.
Receiving your payment
We'll send you an email confirmation within two business days if your tickets are sold.
If you’ve completed the tasks mentioned above, we'll be able to begin processing the payment. To determine when you'll get paid, our system must first confirm that your tickets can be reissued to the buyer or if you'll need to dispatch your tickets. We'll notify you as soon as that's determined.
For more information on when you'll be paid for sold tickets, select the option that applies to you:
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We can process your payment typically within 10-12 business days. Once that's complete, please allow 3-5 business days for the payment to show in your account.
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We’ll email you with the next steps for delivery. You can also visit our FAQ How do I dispatch my resale tickets to a buyer? for more information.
We’ll process your payout typically within 10 business days after the event takes place. Once that's complete, please allow 3-5 business days for the payment to show in your account.
Payment for resale tickets will come from our payment provider Adyen.
