If an event has been postponed, it means the Event Organisers are still working to determine whether it will be rescheduled or cancelled. Your tickets are still valid and no further action is required. You can search for updates on your event on our Event Status Updates page.
When the Event Organisers cancel or reschedule an event, we’ll notify you of the new status and explain your options. In some instances, the Event Organisers may give you the option to request a refund. If that's the case, we'll notify you.
Refund policies are determined by the Event Organisers on an event-by-event basis and may be subject to their limitations.
For more information, see our Purchase Policy.
