Type your question or search word
Search Tips

As you could use a single word or group of words for the subject you would like to perform search, you can also ask questions. Frequently Asked Questions search system is supported by the Natural Language Processing technology, it intends to provide you the most appropriate answers related to the issue you are searching.

Please, try to use explanatory expressions and try ask clear questions when you are performing the search as much as possible. For example; such as, “What are the payment terms?” or “Can we buy tickets by instalments?”

If you think that the answer you have found is not sufficient, you can fill in the form when it appears when you answer the question of “Is this answer sufficient for you?” as “No” and you can reach us in order to receive more detailed answer. Customer Relations officials will contact in the shortest time possible.

Welcome!

We’ll always try to send your tickets as soon as possible – however, as your tickets have much further to travel, it will take a bit longer for them to arrive with you.

We’d recommend that you wait until around a week before you’re due to travel to the UK – if you still haven’t received your tickets by that point, let us know and we’ll be happy to help you track the delivery.

Alternatively, if you’d find it more convenient to collect your tickets from the box office at the venue on the night of show, let us know and we’ll see if that’s available for you instead.

Was this answer helpful?
If you are not satisfied with the answer, you can continue to search or contact us.
Thank you. Your feedback is important for us.
Powered by inbenta
Search Tips

You can search using a single word or phrase, just like you would with a search engine. So for example, if you’re event’s been cancelled, just type in the name of your event and we’ll bring up all the information we have.

Or you can actually ask us a question and our system will give you a list of answers. For the best results, make your questions clear – for example, “when will you send my tickets?” or “what type of cards do you accept?”

If the results don’t quite answer your question, click the Contact Us tab which will appear once you’ve clicked on an answer. From there, you’ll be able to send a message to our Customer Service team.

© 1999-2016 Ticketmaster. All rights reserved.