We can't offer any exchanges or refunds unless your event has been cancelled, however if you can’t make it to your event you may be able to list your tickets on our Ticketmaster Resale site – click here to find out how!

We now have a fan guarantee for our customers, where we can offer a 72 hour cooling off period. Some rules do apply, but you can find out more information here.

Please note: before buying tickets it's really important to double check all the event details and make sure you're 100% happy before going ahead, take a look at our purchase policy for more information.

Some events might be so popular that extra dates come on sale. Unfortunately we're unable to exchange any bookings to any new dates that might come available at a later date.

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