How can I buy Tickets?
In preparation for on sale, we recommend that you register an account if you do not have one already.
The Promoters of Ed Sheeran are committed to combating unethical secondary ticketing and resale.
Your mobile /smartphone will be your ticket which will be contained within an app or wallet. Once the tickets have been purchased you will receive a simple email confirmation as proof of purchase. This is NOT your ticket or ticket(s)
You will receive instructions on how to access your ticket(s) much nearer to the shows.
Upon arrival at the show, you will then be required to present your mobile smart phone device containing your ticket(s) and you’ll scan yourself and your party into the venue via the turnstiles/entrances.
How will my mobile/smartphone be linked to my ticket?
- Your mobile number will be verified and linked to your tickets during checkout.
- Your tickets will only be accessible within the iOS or Android Ticketmaster App.
- You will need to unlock your tickets using your verified mobile number closer to the date of the event.
- If you don’t have the Ticketmaster App, please download it to your mobile device after purchase and sign in with your account details.
- Please ensure your phone is fully charged when you arrive at the venue so that you can access your tickets.
I live outside the UK and can’t download the app. Can I still buy tickets and go to the show?
Yes, you can buy still buy tickets. Our Fan Support team will contact all customers who have an address in their account outside the UK. We will provide guidance later this year with more information on how to collect your tickets.
How will my mobile number be verified in checkout?
During the checkout, you’ll be presented with a box to provide the mobile phone number you want to link to your ticket. A code will then be sent to this mobile phone and you will be required to enter this code before you can proceed. This number will then be linked to your order. When you can unlock your tickets, a code will be sent to this number again for you to enter.
When will they go on sale?
Saturday 25th September @ 09:00 AM.
How much are the ‘’face value’’ tickets?
The tickets are £80 and £50 in London and £75 and £45 regionally. All tickets are subject to a maximum 10 percent booking fee, plus a maximum £3.00 transaction charge per order.
How do I arrange to buy tickets for someone requiring disabled access?
Cardiff - Customers who require either a carer to accompany them or disabled access to the shows should visit https://faq.principalitystadium.wales/
British Sign Language available – Friday 27th May.
Sunderland - Customers who require either a carer to accompany them or disabled access to the shows should visit https://www.safc.com/concerts/ed-sheeran/accessibility
British Sign Language available - Saturday 4th June
Manchester - Customers who require either a carer to accompany them or disabled access to the shows should visit https://www.mancity.com/ticketing-and-hospitality/events/ed-sheeran-2022
British Sign Language available – Saturday 11th June
Glasgow - Customers who require either a carer to accompany them or disabled access to the shows should visit https://www.sec.co.uk/events/detail/ed-sheeran-2022
If you are in need of a British Sign Language (BSL) Performance Interpreter, please contact AEG Presents
London - Customers who require either a carer to accompany them or disabled access to the shows should visit https://help.wembleystadium.com/support/solutions/articles/7000028451
British Sign Language available on each of these shows and tickets can be booked for this area following the instructions at the above link.
How many tickets can I buy?
There will be a strict limit of 6 tickets per show date per transaction. This restriction is in place in order to give as many people as possible a fair chance to buy tickets. The whole party must arrive at the same time as the person with the mobile smart phone device containing all the tickets.
PLEASE NOTE that any and all transactions that are detected as bot purchases, patrons creating duplicate accounts in order to purchase more than the ticket limit or any action that indicates a suspicious purchase in excess of the ticket limit will be cancelled.
But we want to go as a bigger group/family?
You will have to try to complete another order with another mobile device.
Can I buy tickets as a gift?
The matching ID of the surname of the lead booker will be an entry requirement, the other tickets bought by that person can be used for other people as long as they ALL arrive with the lead booker. If you want to buy as gifts then you’ll also have to attend to get your recipients into the show.
What are the age restrictions?
All venue age restrictions are clearly displayed at the sales pages.
Under 16s should be accompanied by an adult. No children under 5.
In the unlikely event you are looking to purchase tickets on behalf of 16-18 year olds who do not have access to a smartphone we recommend that you attend the show with the group.