Disney on Ice returns to the UK with their Find Your Hero show from October 28th 2021 until January 2nd 2022! ⛸
For more information on Ticket dispatch, age restrictions, ticket limits, accessible tickets, booking confirmations & changing your address, continue reading.
Ticket Dispatch ✉️
Tickets for this show (except Birmingham dates) will be Mobile tickets (a smartphone is required to access these), and they may not be available to access until closer to the event date. Tickets for Birmingham will be posted closer to the event date, please contact us if you have not received your tickets by 5 days before the event.
Age Restrictions 👶
Resorts World Arena Birmingham - Kids under 2 go free if they are sat on a parent's lap. All kids 2 and over must purchase a ticket. Under 14 year olds MUST be accompanied by an adult aged 18yrs + with a valid ticket, into the venue.
AO Arena Manchester/ Utilita Arena Newcastle / Sheffield Arena / The O2 London - Kids under 2 go free if they are sat on a parent's lap. All kids 2 and over must purchase a ticket
Ticket Limits ⛔️
A max of 9 tickets per person and per household applies. Tickets in excess of 9 will be cancelled.
Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by Ticketmaster at our discretion. This includes orders associated with the same name, email address, billing address, credit card number or other information.
Accessible Tickets ♿️
Ticketmaster will be processing all venues apart from the below venues online
Arena Birmingham - 0800 640 5001
The O2, London - firstname.lastname@example.org
Booking Confirmation 👍
Once you've made your booking you will receive your booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive.
**Please make sure that your email address is up to date before making a purchase.**
Changing Address 🏡
When you are booking we need to take the address that your card is registered to for our security checks. However, we can change the address to a non-billing address 72 hours after the booking has been made.
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.
How long will the show be? ⌛️
Disney On Ice productions vary in length, but they average between one hour and a half to two hours. This includes a 15-20 minute intermission.