This year's Reading Festival will be taking place at Richfield Avenue on Friday 24th to Sunday 26th August 2018. Tickets will now be available through our new Ticketmaster Festivals Frontgate system.
Why can't I find my booking on my Ticketmaster account?
As bookings are now made through the Ticketmaster Frontgate system the booking won't show on your online account. To check your booking just click here. Then you can either 'Sign In' at the top of the page, with either your email address and password. If you're unsure of what details you used to make the booking click 'Manage Order' and enter your Email address, Order ID and Phone number to find your order.
When will I receive my tickets?
Tickets for Reading and Leeds have started dispatch. Customers should already be receiving tickets and this will continue over the coming weeks.
How do I update my delivery address?
Unfortunately we can no longer update any more addresses for Reading and Leeds, as the tickets have begun the printing process and are starting to be shipped out.
When are my deposit payments due?
You can check when your instalment payments are due by logging into your account.
Just click here and sign into your account. Click 'Your Account' then 'Order Details'. Then click 'Manage Layaway Plan' next to your order.
How do I update my card details for future deposit payments?
Our new Ticketmaster Frontgate system allows customers to easily update their address details themselves.
Just click here to log into your account. Then click ‘Sign In’. Once you’ve signed in click ‘Your Account’ and then ‘Order Details’. Then you’ll need to click ‘Manage Layaway Plan’ next to your order. Click ‘Edit’ next to your stored payment method and then click ‘Edit Card Info’ to add your new card details and click ‘Update’.
My deposit payment hasn't gone through, what can I do?
If a deposit payment does not go through you are now able to retake the payment yourself.
Just click here to sign into your account and click 'Order Details'. The click 'Manage Layaway Plan' next to your order. Click 'Retry' next to the failed payments to try them again. If your payment still fails please check that your card details are valid and the funds are available in your account.
Can I pay my deposit tickets in full early?
You can now pay off you deposit tickets early through your Ticketmaster Frontgate account yourself.
Just click here and sign into your account. Click 'Your Account' then 'Order Details'. Then click 'Manage Layaway Plan' next to your order. Click 'Pay Order in Full' and finally 'OK' to confirm, and the payment will be taken.
You will need to purchase your ticket first, and then apply for your free companion ticket and access to the disabled facilities by clicking here.
All under 16s must be accompanied by an adult aged 18 years or older. Anyone 12 or under is admitted free of charge but must be accompanied by a paying adult.
Locker Ticket: £20.00 - You should receive an email from Lockerhouse the week before the festival.
Seat of Luxury
Order online and arrive onsite with your proof of purchase and some ID. The Seat of Luxury team will tick you off the list, and issue you with a SOL wristband. No tickets will be posted out.
For full line-up information please click here to check on Reading Festival's official site.