There is plenty of information located below about The Manchester Arena. If your question isn't answered below, please contact us for assistance.
Are There Any Age Restrictions?
The management team for this venue has provided the following information to help customers who have young children and are considering attending an event with them.
Please note that all persons require a ticket for admission into the Arena unless the event organiser specifically advises otherwise.
1) My child is between 0 and 18 months
The venue does not recommend that any child in this age group is brought to the arena for any event. Very few shows, if any, are aimed at this age group. Even attending family shows and shows aimed at older children can be an uncomfortable experience for this age group. All persons require a paid ticket even if sharing a seat with a parent unless the event organiser specifically advises otherwise.
2) My child is 18 months - 5 years
The venue strongly recommends that children in this age group do not attend concerts although this is at the parent or guardian's discretion. Please check for any age restrictions put in place by the event organisers for each specific show.
For children's shows, the sound levels etc. are generally appropriate for this age group but please check the event details on our website and contact us for further advice if you are in any doubt. All persons require a paid ticket even if sharing a seat with a parent unless the event organiser specifically advises otherwise.
3) Ages 5 and over
The venue advises customers to consider carefully before bringing young children to concerts and comedy events not specifically targeted at children. Please bear in mind that a live show may be very different to what is shown when the act performs on television. So, an event may not be suitable even if the child enjoys the act's television show. Noise levels may not be suitable for your children. Please remember that adults attend concerts and comedy events to relax and enjoy themselves. Your children may not be used to this type of atmosphere and may not enjoy the experience.
If in any doubt, please check the event information and if you require any further advice contact us directly and we shall always be happy to assist.
Can I Take A Camera/Video Recorder?
As a general rule, small cameras for personal use (simple phone cameras, disposable cameras etc.) will usually be allowed. However, please note that certain acts have very strict requirements and will not permit any recording or photography whatsoever.
Any professional type equipment (high-quality video cameras, SLR cameras etc.) will not be allowed under any circumstances.
Is The Venue Accessible For Wheelchair Users?
The venue has a number of areas within the auditorium that offer access to wheelchair users and their companions. For more information or to book tickets, please call the Accessibility Co-ordinator on 0161 950 5229.
Travelling To The Venue
The Arena is situated on the A56, 3 miles from junction 17 of the M62. SAT NAV systems: M3 1AR.
The Manchester Arena is one of the easiest places to get to by public transport; buses, trains and trams drop you only minutes away from the entrance.
Metrolink trams call at the Victoria stop, right by the Arena. Trams run from many places in Greater Manchester and are also a handy way to get to the Arena from other places in the city centre.
Many buses serve Cannon Street and Victoria bus stations and many more stop within easy walking distance in the city centre.
If you’re staying out late then Nightbus services on Friday and Saturday nights run directly past the Arena.
Manchester’s free city centre Metroshuttle service also links Victoria station with other areas of the centre.
Many national and local trains stop at Victoria station, right underneath the Arena.
Manchester Piccadilly station is just a short journey away on a Metrolink.
Manchester has a large international airport which provides easy access to the Arena.
The airport is approximately 10 miles from the venue and can be reached by bus or train as mentioned above.
There is an on-site multi-storey car park run by NCP and has a capacity for 900 vehicles.
Customers can pre-book their parking ticket on-line before arriving to guarantee a space.
There is an area on the ground floor – approximately 58 spaces – which is reserved for disabled customers. These spaces are allocated on a first come first served basis.
The venue advises, anyone with walking difficulties to arrive as early as possible and use the NCP car parks at the Arena, Shudehill or the Printworks.
**Please beware of unauthorised car parks and street parking.**
As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.
If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.
We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.
Additional Box Office Information
What are the box office opening hours?
The box office will be open from 10:00 – 18:00 Monday to Saturday.
The box office will close 15 minutes after the main act has gone onstage during performance nights.
Do I pay a booking fee if I go to the box office in person?
The venue will no charge a booking fee on tickets purchased in person with cash.
Please email mailto:TheView@smg-europe.com if you have a query about a View Package booking at The Manchester Arena.