If you are unable to attend the rescheduled event, refunds will be available. Please check the information you receive from Ticketmaster carefully as this will usually advise about the refund procedure. Please take careful note of any cut off dates for claiming refunds and ensure you have claimed your refund before then if you cannot attend.
We shall usually require the unused tickets to be returned to our offices in advance of the event in order to refund. We suggest that you return your tickets by a secure method since we are not always able to refund if tickets are lost in transit or arrive back after the event date. Please only contact us directly to request a refund if your tickets were set for box office collection or you selected the Ticketfast delivery option, but if your tickets were posted out you will need to return the tickets back to us.