As soon as the venue or promoter tells us that an event's been cancelled, we'll get to work on letting you know about it. If your event is cancelled, you won't need to do anything as we'll refund your order automatically for you.

We'll try to contact you via text and email, so do make sure your account details are up to date!

Click here to see if there have been any changes to your event.

Have more questions? Click the 'Contact Us' link at the bottom of this page to send an email. Or if you prefer to chat, message us on WhatsApp!

0344 847 2019

WhatsApp chat is open Monday to Friday 10am - 5pm for fans with existing orders.