Your user ID is the email address you used to sign up with, so if you get weekly emails from us it's most likely going to be that address.
You can try and enter your password up to five times before your account will lock for 24 hours. So, if you’ve forgotten your password our advice is to request a new one before your fifth try. Just click the ‘Forgotten Password’ link and we’ll email you a temporary password so you can log in and reset it to something (more!) memorable.