Please click here to see if your event has been postponed or changed.
If you haven’t been told the new date for your event, it will be because the event organisers are still working on the new details. We recommend keeping hold of your tickets as they’ll be valid for the new date once it’s been announced. As soon as the new details have been confirmed we’ll be in touch with you by email.
If you know you definitely won't be able to make any other dates, then we're happy to issue a refund. If you selected to collect your tickets at the Box Office, or to have them sent by email, just get in touch so we can process a refund for you.
For any bookings where you selected to have your tickets posted then you'll need to return your tickets to the address below –we recommend using special delivery to make sure they arrive safely, as we can't refund if they go missing along the way.We’re unable to issue a refund without tickets coming back to us as they're still valid for the new date. Please note we will only be able to refund tickets for postponed/altered events. If there have been no alterations to the event, tickets will not be refunded and will be returned.
Ticketmaster Customer Services
PO Box 798