There's plenty of information below on The Etihad Stadium. If your question isn't answered below, please contact us for help.
Are There Any Age Restrictions?
Seated Area: No children under 5 years old.
Standing Area: No children under 12 years old.
All children under 15 years old must be accompanied by an adult.
Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.
All children must have a ticket.
Can I Take A Camera/Video Recorder at Etihad Stadium?
The use of unauthorised cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.
Is The Venue Accessible For Wheelchair Users?
The venue is accessible for wheelchair users and has accessible toilets.
Please call 0161 444 1894 for accessible information.
Can I Smoke At Etihad Stadium?
Etihad Stadium is a no smoking venue(including the smoking electronic cigarettes).
Travelling To The Stadium
Etihad Stadium is Public Transport Destination and we recommend that anyone coming to an event uses public transport.
Etihad Stadium is located 1.5 miles from the city centre toward the east of Manchester.
The walk from the city centre to the stadium takes about 25 minutes, and from Manchester Piccadilly Station 20 minutes. Just follow the City Link signs.
Metrolink
The stadium has a dedicated tram stop, Etihad Campus, which is located adjacent to the Stadium beside City Square. Metrolink runs from the city centre, including Manchester Piccadilly station to Etihad Campus.
Bus
Local buses to the Stadium include: 53, 54, 185, 186, 216, 217, 230, 231, 232, 233, 234, 235, 236, 237, X36 and X37. After events buses to the city centre will depart from Ashton New Road next to the South Stand.
Parking Facilities
Pay on the day parking is available on site at the Etihad Stadium on the Blue Car Park accessed from Alan Turing Way. Cars are £10, Minibuses are £20 and Coaches and Caravans are £30.
Disabled parking is also available on-site, however, it is limited. Please call 0161 444 1894 for any disabled parking.
A resident parking scheme is in place in the streets around the Etihad Stadium and this is strictly enforced and identified through on-street signage. Please do not park in these areas as you will be fined and your vehicle may be clamped or removed.
Etihad Stadium is a public transport destination and all visitors are advised to utilise public transport wherever possible.
Dispatch Information
As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.
If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.
We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.
Box Office Information
The Box Office is clearly signposted.
The Box Office will only be open on the day of the event for collections and will usually be available two hours before the event starts.
Gig Runtimes
We usually don't receive any information like this until the day of the show
At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the gigs.
Prohibited Items
Etihad Stadium upholds the highest standards of Health and Safety. The following guidance is in line with the stadium’s grounds regulations.
• We know that many supporters like to display flags at football matches and Etihad Stadium will always be as accommodating as possible.
• Flags are not generally confiscated, however, the obstruction of gangways, access routes, exits and entrances, health and safety signage and stairways is strictly forbidden.
• In the event of an emergency, we must have all access and exit points clear.
• Etihad Stadium reserves the right to confiscate flags if they are very large or may compromise public safety, obscure someone’s view, a camera position or if a flag carries offensive, discriminatory or inflammatory messaging.
• Flags more than 250cm in size at their widest or longest section will not be allowed and flagpoles greater than 1m in length will not be allowed.
• Any articles that could potentially be used as a weapon and/or compromise public safety are strictly prohibited.
• Bringing any of the following into the Stadium (or using them within the Stadium): illegal drugs; other illegal substances; fireworks; firecrackers; smoke canisters; air horns; flares; laser devices; bottles; glass vessels or any item that might be used as a weapon or compromise public safety.
For more information regarding the Etihad Stadium please click here to see the venue's website.