Our goal is to send your tickets to you as it's possible to, but often we have to wait for the venue or promoter to send us the tickets first.
This is why we advise at the time of booking that tickets may be sent to you up to five days before the event. So unfortunately, we can't guarantee they will be delivered in time for birthdays or Christmas.
If you did buy tickets as a gift and they may not arrive in time, you can still surprise your loved ones by creating your very own official Ticketmaster Gift Receipt.
Please check our Delivery Information page to see if we have sent your tickets yet.