If you chose Box Office Collection when you booked, your tickets will be available for you to pick up at the venue on the day of the show from 1 hour before it starts. 

The tickets will be held under the name provided when you booked – if you booked the tickets as a gift and you entered the recipient’s name, the tickets will be in their name. 

To collect your tickets, please take ID that matches your order (a valid photo ID, driver’s license or passport, or the credit card used for the purchase), along with your order reference number. 

If the tickets were booked in your name but you won’t be there on the night to collect the tickets, you can find more info here.