The event organisers have been in touch with the following information:

"It is with great sadness that we have made the difficult decision to cancel BST Hyde Park 2020.  
 
After closely following government actions and statements during the COVID 19 pandemic, as well as consulting with our partners The Royal Parks and wider agencies, we have concluded that this is the only possible outcome. This would have been the 8th year of this event and we were looking forward to putting on amazing, unique shows for hundreds of thousands of fans in the world’s greatest outdoor venue. But safety always comes first. 
 
In addition to the government rightly enforcing a prolonged period of social isolation, we would not want to place any extra strain on the emergency services, who we are lucky enough to have working alongside us at our events. We have the utmost respect for them and wish to express our admiration for their dedication and professionalism, which is proving so vital at this time.
 
We also have a responsibility to our staff, fans, event workers, suppliers and sponsors, so we have been closely monitoring all developments before making a final decision. We would like to thank them for their excellent work and we look forward to seeing you all next year when we can celebrate once again.

We look forward to welcoming you back in 2021 and will be in touch about plans soon. In the meantime, please follow the advice and stay safe."

If a 2020 headline artist is re-confirmed in the coming weeks for next year we will let you know the options for repurchasing tickets as soon as we can.

Given the extraordinary circumstances, our refund process is taking slightly longer than usual. You don’t need to do anything; please rest assured we are working through these as quickly as possible and will issue a refund for your tickets to the method of payment you used to buy your tickets.

If you sold your tickets on our Ticket Exchange, your sale will not go ahead - you will be refunded the cost of your original booking instead.