Billie Eilish will be touring the UK in 2020 💀

For more information on Ticket Dispatch, Age Restrictions, Ticket Limits, Accessible Tickets, Booking Confirmations & Changing your address, continue reading.

Ticket Dispatch ✉️
Please click here for our up to date dispatch information! Be aware that the latest to expect them is 5 days before the event. Tickets for this event are provided directly by the promoter and not printed by Ticketmaster and may not be dispatched until ten days before the event.

Age Restrictions 👶

Manchester Arena - Under 14s must be accompanied by an adult over 18. Over 14s only in standing area.

Arena Birmingham -  The venue recommends that children aged 14 and under MUST be accompanied by an adult aged 18 or above when attending any show at the venue. Children under the age of 14 should not purchase tickets for the standing area of the venue for events, and those young people aged 15 and 16 should only enter the standing floor when accompanied by an adult over the age of 18.

The O2, London - Seated - Under 15s must be accompanied by an adult over 18. Standing - Over 16s only

Ticket Limits ⛔️

A max of 4 tickets per person and per household applies. Tickets in excess of 4 will be cancelled

Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by Ticketmaster at its discretion. This includes orders associated with the same name, e-mail address, billing address, credit card number or other information.

Accessible Tickets ♿️

Manchester Arena - 0161 950 5229

Arena Birmingham - 0800 640 5001

The O2, London - 0208 4633359

Booking Confirmation 👍

Once you've made your booking you will receive your booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

**Please make sure that your e-mail address is up to date before making a purchase.**

Changing Address 🏡

When you are booking we need to take the address that your card is registered to for our security checks. However, we can change the address to a non-billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

I need to plan my trips - when will the gig end? ⌛️

Unfortunately, we won't receive any details regarding the runtime until the sound check has been done, which is usually on the day of the gig.